MainStay Suites Lufkin

Sandra Dagg 

on Google

3 weeks ago

The suite had no hot water, it took us over 4 hours to get moved to a room with hot water. First it was waiting for a repairman, then waiting for a supervisor. New room was smaller room (not a suite) we were given $30 for adjustment for our inconvenience and smaller room. Air conditioner was difficult to control. Finally turned it off after clerk came to assist. Breakfast was good. They had TV on in breakfast room with Fox News / told in evening that they could not change the channel. When we checked out they said they could... read more

Jon Rowe 

on Google

6 months ago

I was initially very impressed with this facility, until I tried to extend my room an extra night. At first they said they couldn’t give me another night because I booked through a 3rd party and I had to explain to them I just wanted another night at reg rate. Finally convinced them to just extend one night. Then I get told I have to move rooms because the “boss” was scheduled to come in and that was the their room… ok… so I have never heard of this before in my life and I travel for work, I live in hotel/motel most of the y... read more

Daisy Gonzalez 

on Google

7 months ago

Loved my stay! The staff are friendly and helpful. The rooms were clean which contributed to a good nights rest. Would definitely stay here again!