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MainStay Suites Gatlinburg Downtown Area
- Hospitality
- Gatlinburg, TN
About this business
MainStay Suites Gatlinburg Downtown Area in Gatlinburg offers free WiFi, a fitness center, on-site laundry and free oversized parking. Guests rooms feature a refrigerator, microwave, coffeemaker, hairdryer and sofabeds. We are located off East Parkway only 2 miles from downtown Gatlinburg, close to local attractions including Anakeesta, the Salt and Pepper Shaker Museum, Ripleys Aquarium, the Gatlinburg Sky Bridge and Mysterious Mansion. Plus, with every stay, you can earn points toward free nights, gift cards and more with ... read more
Location details
803 East Pkwy, Gatlinburg, TN, 37738, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Great place to stay if u awant to be close to but not inside gatlinburg. Peaceful location. Free bus service right outside. There is also a bear that apparently visits regularly. spacious room with kitchenette. Breakfast was boring though and same everyday.
Carlos’s customer service was truly unmatched. We came from River Terrace Resort, which we had booked thinking it would be amazing based on the looks, but unfortunately had a really bad experience. I ended up booking a room here at 3 AM because my kids couldn’t sleep. MainStay Suites not only welcomed us earlier than the usual check-in time, but they also made sure our rooms were spotless and ready for us. The kindness and professionalism we received, especially at such a stressful time, meant the world to our family. Thank ... read more
This is a fairly new place, but I wouldn't recommend it to anyone who needs quiet! The soundproofing is extremely poor. The hallways and lobby are constantly filled with children running, playing, and crying. From my room, I could clearly hear the neighboring TV, the children crying, and the slamming of doors, which was incredibly annoying. Even when I tried to go to bed early, the children's crying continued well into the late night. Consider this carefully if you're looking for a good night's sleep.
First off we have a big family and the first thing we were going to ask for was for some rooms kind of close to each other if possible. Our hostess was already on top of it, and saw we had 2 rooms with our last name and matched put them right next to each other. Check in was super quick and easy, and the staff are so amazing! I want to give a shoutout to Alexa for her top tier service! She was so friendly and kind, and I even saw her uplift her coworkers in the back too, all around Alexa was so quick with whatever was needed... read more
I have to to say I've been very pleasantly surprised at how great this hotel is. Super clean and the staff is super nice especially Alexa at the front desk. My fridge and freezer turned off for the day and they offered to pay for the food we lost. The breakfast is also great. The rooms are pretty spacious and the ac works really well. Its in a great location. Would definitely come back.
Frequently asked questions about MainStay Suites Gatlinburg Downtown Area
How is MainStay Suites Gatlinburg Downtown Area rated?
MainStay Suites Gatlinburg Downtown Area has a 4.2 star rating with 121 reviews.
When is MainStay Suites Gatlinburg Downtown Area open?
MainStay Suites Gatlinburg Downtown Area is open now. It will close tomorrow at 12:00 a.m.
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