MainStay Suites Detroit Auburn Hills

Todd T. 

on Birdeye

4 months ago

Worst hotel ever. Smell in the room was so strong we couldn't stay there. Made your eyes water. Front desk person was no help. Don't stay here. 

Rawan Z. 

on Birdeye

4 months ago

We’ve stayed at this hotel for one night over the thanksgiving break. Unfortunately, our stay at this hotel ended on an extremely disappointing and upsetting note due to a false accusation of theft, which completely overshadowed any positives of the visit. After checking out, we were contacted by the hotel manager who accused of stealing 3 pillows from the 2 rooms that we booked for our family of 6. The hotel went on and charged us a total of $63 , even after we repeatedly explained that we didn’t take anything from the roo... read more

Judy M. 

on Birdeye

5 months ago

11-27-25 checked in for a couple day stay in hocking hills. This was the cleanest, friendliest hotel environment i have ever stayed at. This was my birthday weekend and it was wonderful. Chef Moes on Main provided Thanksgiving dinner and it was wonderful. Logan was a very nice city to visit, but the comfort of our room made it especially nice. Thank you. 

Amy F. 

on Birdeye

7 months ago

We had a horrible experience! We are from out of state and noted we would do a late check in. we arrived at 9:45pm and the front desk woman pretended she had a "problem with her computer" and had to call the manager Michelle. Apparently they sold out and didn't have a room for us despite us having a reservation. We booked through booking.com which we need to pursue a refund. The woman working second shift who called Michelle then told us there is no room while she was on the phone with the manager. I asked to speak with her ... read more

Amber T. 

on Birdeye

7 months ago

The room was pictured as something completely different. There was a leaking pipe in the ceiling in the hallway just running from it with a caution wet sign next to it. I pulled back the sheets and the mattress cover had hair on it. The chairs were terrible looking with weird spots on them. Deep scratches in the walls. Loud banging noise all day and night. Lady at the front desk in the morning was nice. 

Sweety F. 

on Birdeye

7 months ago

Nice Looking Rooms, but Overwhelming Smell At first glance, the rooms here actually look nice and well-kept, which gave me hope for a good stay. Unfortunately, the appearance is where the positives end. The smell of mold and urine is strong and persistent throughout the property, and with no real ventilation, it lingers and makes the room uncomfortable to be in. It’s disappointing because the space itself could be enjoyable, but the air quality and odor make it very hard to relax. Until management addresses the ventilation... read more

Lynn T. 

on Birdeye

8 months ago

I am at this inn right now and the noise over head has been horrible since about 4am. Absolutely unacceptable. Please stay anywhere except here. I complained to the desk clerk and she said it was maintenance. It sounds like a gymnastics class overhead. So sad. A bad ending to a good weekend. 

Lynn T. 

on Birdeye

8 months ago

Oh my gosh! I have been awake for hours. The noise over head is horrible. I complained to the desk clerk and she said it was maintenance men. The noise awoke me about 4am. I definitely would not ever stay here again! 

Kelly L. 

on Birdeye

8 months ago

Hallways needed to be vacuumed, our room smelled bad, toilet was loose & was very loud when flushed. Will not stay here again.