MainStay Suites Addison-Dallas

SOPHIA Lewis 

on Google

4 days ago

Found MainStay last minute .. Everything looked good until roaches started crawling like 2 on the table by my cup. 1 in the toilet.. 1 on the wall.. (got that on camera).. 1 crawling from under the couch.. It 3am still have not been to sleep due to my anxiety of the roaches.. Never have experienced this!!! 

Olga Lidia 

on Google

a week ago

Don’t even know where to start, but the pictures on the website or the rooms are not what they look like. The carpet on all floors is extremely filthy, plus a bad old rotten smell, elevator is old and shaky plus smells, with an awful smell! Clean your carpets!! Homeless people hangout outside. Rooms have roaches! Unbelievable…. The tvs in the rooms are so old and completely outdated plus the tv remotes do not work, and half way work. Will not be back. What a complete ripoff joke. The hallway carpet on all floors is filthy! I... read more

Eman 

on Google

2 weeks ago

I've come back and stayed at this hotel like 3 or 4 times over this past year. And every single time without fail the same white guy who seems to live outside in the smoking area of the hotel is always always there. And like I said I've been coming there for like a year now.. He's there every single day he never leaves sleeps on the bench. And he stinks so bad that when you try to come sit down during the day to smoke you can't stand it and you can't even sit down there at night because he's asleep as soon as the sun goes do... read more

Joyce Shepard 

on Google

2 weeks ago

Would give zero stars if i could. Nasty didn't even get to walk all the way in the room, roaches everywhere. 🤢 So we left immediately and we were refunded. Bums all over the parking lot and trash everywhere 

Charles Henderson 

on Google

2 weeks ago

Not sure where to start with this review. The place has trash everywhere, and I do mean everywhere. Cigarette butts are the landscaping. The desk chair has duct tape on the arm, and the curtains have holes. Oh, and the toilet doesn’t work. The front desk sign read, “Be back shortly thank you for your patients.” Roaches everywhere and there is a lawn mower and air conditioning unit in the food area. This place needs to be demolished. Smells like weed and ratchet. One TV didn’t power on and the other had no internet connecti... read more