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Mainely Tubs
- Home Services
- Framingham, MA
About this business
Location details
1 Worcester Rd Unit 9950, Framingham, MA, 01701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
I'd give more stars if I could! Nick was very helpful, made our selection clear and easy, and worked fast to get our financing in under a deadline for a fantastic deal. The follow-up team was communicative and responsive (Dustin, Austin, & Robert) and answered all my questions. The delivery team (Crew L1 - Noorullah and his crew, Tom, Logan, & Tyler) went above and beyond, and in 100º heat! They got it placed perfectly and handed off to the electrician with no issues. They were cheerful, helpful, and gracious. Thanks again t... read more
From our first communication with Carolina the word that comes to mind is SUPERIOR! We traveled a distance from our home to the showroom in Framingham because after speaking with Carolina over the phone I felt by the end of the conversation that there was no one I would even consider buying our Hot Tub from. Carolina's follow-up was prompt and sincere even though our timetable for finalizing our purchase was uncertain. She actively listened and genuinely cared that we make the right purchase for our unique needs - WE FELT SO... read more
Profoundly Disappointed with Mainely Tubs – Major Letdown on a Premium Purchase I purchased a Relay hot tub from Mainely Tubs expecting the “white glove” service they heavily promote. Unfortunately, the entire experience from delivery onward was a significant disappointment. The company installed the wrong water system (FreshWater Salt) without my authorization, despite me specifically ordering the chlorine version. Correcting this took multiple service visits, weeks of delays, and poor communication throughout. The promised... read more
If you put delivery on hold they give away your tub. Told me they would deliver today only to be called this morning saying its coming tomorrow. Terrible customer service. No one takes accountably for their lack of communication. 15K purchase and treated like garbage. Beware of buying from this company.
We purchased a sauna through Nick and definitely recommend it! We were overwhelmed looking at our options and the prospect of assembly. He made it very easy for us to find an electrician, it was delivered and assembled for us. The whole process took less than a month. We use it all of the time- love it! Nick was a pleasure to work with.
Frequently asked questions about Mainely Tubs
How is Mainely Tubs rated?
Mainely Tubs has a 4.8 star rating with 95 reviews.
When is Mainely Tubs open?
Mainely Tubs is open now. It will close at 4:00 p.m.
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