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MaineGeneral Ear, Nose & Throat

2.1

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Location details

35 Medical Center Pkwy, Augusta, ME, 04330, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.115 reviews
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heather magaw's profile image
heather magaw 
on Google
2 days ago

I scheduled an appointment for my son and was told it was at 8:00 a.m. The day before, I received a reminder call saying it was at 9:30 a.m. When I called to ask why the appointment was changed without notifying me, the woman I spoke with said she didn’t know and there was nothing she could do. She offered to reschedule, but the next available appointment was several weeks out. It also took nearly 30 minutes of the phone ringing before anyone even answered. The customer service here is awful. I will not be taking my child ba... read more

dave rocker's profile image
dave rocker 
on Google
a month ago

After showing up at my scheduled appointment I was told "Your appt. was yesterday, come back another day." I'm handicapped and this was a 3 hour round trip that is very difficult for me to return because of their mistake/lie. When I scheduled I requested 2 simple ,yet meaningful tests, each taking literally a minute to do. Both approved by my insurance that NEED a doctors approval to get. My health has worsened over the 10 years going to doctors that haven't helped me except for testing that I analyze myself. My insurance is... read more

Kelsey Grant's profile image
Kelsey Grant 
on Google
2 months ago

The doctor I last saw here was completely rude when I took my son in and talked down on me like I am dumb! Also told me they sent it a referral supposed to get a call within a week been a month still haven’t heard anything 

Dave Corson's profile image
Dave Corson 
on Google
4 months ago

WORST EVER!!!! 4 Visits 3 different providers!! First visit I am told I have throat cancer. Next visit after a CT Scan I am told by Dr. Macura maybe Cancer ma bey Not!! He was in a hurry and we wouldn't know anything till after a biopsy. Dr. Macura performed the Biopsy which went well. They scheduled a follow up appointment with a different doctor who did not have my results yet!! No big deal as I was only waiting to find out whether I had Cancer or not!!! This is UNSATISFACTORY!! The only good thing from my experience with ... read more

Karol Lentz's profile image
Karol Lentz 
on Google
6 months ago
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Frequently asked questions about MaineGeneral Ear, Nose & Throat

How is MaineGeneral Ear, Nose & Throat rated?

MaineGeneral Ear, Nose & Throat has a 2.1 star rating with 15 reviews. 

When is MaineGeneral Ear, Nose & Throat open?

MaineGeneral Ear, Nose & Throat is closed now. It will open tomorrow at 9:00 a.m. 

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