Magruder Eye Institute

recordmanmusic 

on Birdeye

5 months ago

I schedule a surgery appointment in December I found out they never sent it. The authorization to the insurance  i’m going blind and nobody can help me 

recordmanmusic 

on Birdeye

5 months ago

I have been scheduled since December for eye surgery I come to see a week before the eye surgery. They had not submitted my insurance request. I have an emergency I can’t see and now there’s a possibility I may not get the surgery.  They lied to me my insurance never got the request 

Lita G. 

on Birdeye

a year ago

This is the worst establishment for a doctors office that I could ever imagine. I am a glaucoma suspect, and I have been going here for many years. Even though there's long waits and rude upfront desk people I was happy with my doctor and treatment. this was until l had a major problem with my eyes. It was very red and quite painful. I was very concerned that this could be glaucoma and I called the office and over a course of three days I was treated just horribly. I was promised emergency appointments I was promised callbac... read more

Michele W. 

on Birdeye

2 years ago

Stay away from their optical department. I have a $400 pair of useless prescription sunglasses through no fault of my own, except trusting that the company I was dealing with was neither incompetent or dishonest. Get your eye glass prescriptions filled anywhere else. 

Wanda Brames H. 

on Birdeye

4 years ago

I wish there was someone at this place that cared about the horrible experience they put u through. BUT THEY DON'T! 

Edward T. 

on Birdeye

4 years ago

I do not recommend this place. There goal is about herding people like cattle all about money. I was charged a deductable that was paid by my insurance company. They done surgery and the Dr failed to get pre authorization approval for my post surgery care, so I had no eye medication for 5 days.  

Edward T. 

on Birdeye

4 years ago

This place too priority is about money. They charged me a 20% co insurance that I was not required to pay because I was 100% covered by my insurance provider. Also after surgery the Dr. Ordered my post surgery medications however he failed to get the pre authorization approval required by my insurance so I sat at home with no medication for my eye for 5 days. When my insurance co and myself finally made contact with the billing dept, I was then informed that they have a no refund policy. I have tried to make contact with som... read more

Bruce H. 

on Birdeye

4 years ago

For such a busy place I was never waiting for very long and the staff was very friendly and professional with the top of the line equipment. I was treated great with having Medicare .