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MagnaCare
- Insurance
- Westbury, NY
About this business
Location details
1600 Stewart Ave, Ste 700, Westbury, NY, 11590, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lyric at MagnaCare was wonderful — kind, patient, and incredibly helpful. Her customer service was amazing and made everything so much less stressful. Truly deserves more than 5 stars!
If I could give this insurance company 0 stars I would by far the worst health insurance company that i ever had . I knee medication so I don't get kidney failure and I need insulin and they won't cover nothing it is all about money . Stay away from this insurance. With my union local 810 they don't help or care . They say that magnacare is a great insurance lmao not .
I just went to look up Magnacare corporate to find information on who to contact about how horrible they are. I deal with rude , unprofessional people on the other end of the line almost every time I call. I’ve been hung on, lied to. But , I see everyone on the reviews have the same issues I’ve had to deal with. I guess they do not care. such a shame , hard working people have Magnacare insurance. I’m getting authorizations for Cardiology and heart related issues. It’s so frustrating. Do better Magnacare. You need to c... read more
By far the worst insurance company. They need to be investigated the way they handle authorizations and claims. "15 day turnaround" quickly turns into back and forth for 3 months, and then services getting authorized and returned back after it's already expired.
It takes 15 business days to get a procedure authorized. 3 weeks. Are they serious!!! People have to suffer to wait 3 weeks . They don’t care about their Members. It is Ridiculous. Update 11/18/25. Just received a call from Magnacare and the representative expedited the authorization. I appreciate the quick response and the way the representative handled my complaint. Update again 11/20/25: Dr never received authorization will not update this review again. Horrible customer service
Frequently asked questions about MagnaCare
How is MagnaCare rated?
MagnaCare has a 1.5 star rating with 199 reviews.
When is MagnaCare open?
MagnaCare is closed now. It will open on Monday at 9:00 a.m.
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