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Magikflame

4.6

About this business

Location details

191 Charter Place, La Vergne, TN, 37086, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6227 reviews
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Lisa P.'s profile image
Lisa P. 
4 months ago

Fireplace insert is not worth the money. It has been nothing but trouble. Customer service is horrible. I have been waiting 4 days for a call back. In the 4 years I have had this unit, I have had to replace the tv set and a set of logs. Now the log set has gone bad again. Definitely not a quality product considering how expensive it was! 

Dees F.'s profile image
Dees F. 
9 months ago

Excellent customer service. Had an issue with the flame selection. Called into their support line and received some troubleshooting, then gat an unexpected follow-up call from the advanced tech support team to make sure I was satisfied. Way to go, wish there was more companies like this around. 

Frequently asked questions about Magikflame

How is Magikflame rated?

Magikflame has a 4.6 star rating with 227 reviews. 

When is Magikflame open?

Magikflame is closed now. It will open at 9:00 a.m. 

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