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Madison Avenue Gifts
- Shopping Centers
- Watertown, NY
About this business
Location details
325 Barben Ave, Watertown, NY, 13601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've ordered from this business several times and always had good service. They have a wonderful section to choose from,and my experience with their customer service has been first rate.
Most disappointing order I ever made...Do Not Order! – On Jan. 1 of 2011, I ordered 8 plates online and also got a confirmation of delivery in 7-10 days by UPS. It is now Feb. 19th, and I have made numerous calls and e-mails to no avail. My credit card was charged but no merchandise and no contact from the company. I have called the business bureau of Watertown, NY and I am awaiting their return call. Note: Rating of 0 but was not offered a 0!
Horrible experience - DO NOT order from this company – 10/16/09 - ordered 6 plates online. 10/18/09 - got confirmation email that said they will email me UPS tracking number, and to expect delivery in 7-10 days. 10/28/09 - It's been 10 days and no UPS tracking number received. Called toll-free number, went straight to voice mail, left message inquiring about status of order. They called me back, said order would be shipped 10/30 or 11/2. 11/6/09 - haven't heard from them as to UPS tracking number. Calling them goes straight ... read more
Great service and beautiful items – I called on the phone and asked about the items availability. Though it was on a weekend, I received a call back right away with the detailed information. I received email with a tracking number very fast and had my hard-to-find items delivered - all took only one week! The items were even more beautiful than their pictures on website. Thank you so much!!!
Nightmare – Placed an order a month ago. Was not told that it was backorderd, so after three weeks, began the hunt to figure out where my order was. When no one could tell me when my item would actual come, I cancelled my order. Two weeks later I received a shipping confirmation from UPS for my order and the money was deducted from my bank account, even after receiving a cancelled order confirmation email. Back to the phone. Customer service representative Marilyn, hung up on me after scowling "it's Christmas, we are very bu... read more
Horrendous experience! – Absolutely horrible experience! Ordered and paid for items toward the beginning of Aug. 2009. Their website states that the delivery should occur within 7 to 10 days. Lo and behold the first week fo Sep. 2009 has past and they STILL have not shipped my item. At this stage, I have sent two e-mails that very clearly ask for a response as to when the order will be shipped. No response to either e-mail. Calls to the customer service center always go to voice-mail. I left messages asking about the status ... read more
Frequently asked questions about Madison Avenue Gifts
How is Madison Avenue Gifts rated?
Madison Avenue Gifts has no reviews yet.
When is Madison Avenue Gifts open?
Madison Avenue Gifts is closed now. It will open tomorrow at 9:00 a.m.
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