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Madewell

4.3

About this business

Shop Madewell for women's clothing, including denim jeans, designer jeans, women's tank tops, jackets, sweaters and more. Plus, free shipping and free returns on all jeans. 

Location details

334 Santana Row Suite 1095, Ste 1095, San Jose, CA, 95128, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
4.387 reviews
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Peter Altaffer's profile image
Peter Altaffer 
on Google
a month ago

Poor quality jeans. Bought a pair in march and they didn’t even make it to the end of the year with less than 10 wears. I brought them in asking if they could do an exchange for the same pair and was asked if I wanted to try to repair them before going through with the exchange. I said yes because of environmental reasons, got them back and the patch was terrible and you can see a huge square with zigzags on my butt and they completely ignored part of the repair. I had to wait to make the trip down to Santa Row from the city... read more

Jeremy Peck's profile image
Jeremy Peck 
on Google
3 months ago

Great jeans and great service! 

Dung Phuong Nguyen's profile image
Dung Phuong Nguyen 
on Google
3 months ago

Rude and poor customer service; asked for a price check for à men’s shirt and the sales associate told me it was 30% off and I asked for the final price she rudely said “I don’t know” and just left 

Belem Sanchez's profile image
Belem Sanchez 
on Google
4 months ago

The sales associates here were so lovely in helping me find a pair of jeans. They listened to my concerns and helped me pick things out I loved. 

Apryl Chiem's profile image
Apryl Chiem 
on Google
4 months ago

Friendly staff. Triple checked stock for me when a hold got misplaced. The employees are always kind and helpful when I come here. Their ballet flat feel really comfortable. They're also nice enough to let customers come in the last 15 minutes and use their fitting room still (which I don't recommend doing but if you need to they won't make you feel awful about it). 

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Frequently asked questions about Madewell

How is Madewell rated?

Madewell has a 4.3 star rating with 87 reviews. 

When is Madewell open?

Madewell is closed now. It will open at 10:00 a.m. 

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