Madewell

Li H 

on Google

2 months ago

One of the customer service representatives Lenin (sp?) is incredible. She is just good at what she does. She is attentive to everyone that walks in and out. Gives genuine feedback on items to be purchased. She doesn’t come off sales-y, but definitely makes sure you get what looks good on you…haha… There’s an art to sales and I believe she got it. Hope the company makes sure she’s recognized for her amazing role. 

Katherine Thatcher 

on Google

5 months ago

I received wonderful service. I had no idea what pant size I would be since it's been a while. The sales associate was kind and helpful grabbing me extra sizes as needed. I found a great outfit for the concert across the street at the Crystal Ballroom, including a great sweater on the sale rack. These pieces are now staples in my wardrobe and I'd be happy to come back. 

Laura P 

on Google

8 months ago

I was grabbing my size from a stack of jeans when an associate told me “ask for help next time” on Black Friday. The stack wasn’t messed up. Rude. 

L P 

on Google

8 months ago

I was grabbing my size from a stack of jeans when an associate told me “ask for help next time” on Black Friday. The stack wasn’t messed up. Rude. 

Sarah Pierce 

on Google

9 months ago

Visiting town and needed a simple black leather belt. We visited five different shops before we checked out Madewell, where I found the perfect belt! Well organized store, great location for downtown shoppers, and terrific service especially from Delaney. Thanks for all your help! Can't wait to check out my local location when I return home.