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Mad Paws

4.6

About this business

Location details

level 3/55 Pyrmont Bridge Rd, level 3/55 Pyrmont Bridge Road, Queens, NSW, 2009, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.61,151 reviews
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Megan Stanley's profile image
Megan Stanley 
on Google
2 months ago

Complelty disappointed with the service. 

jbro sbro's profile image
jbro sbro 
on Google
2 months ago
Meg Dennis's profile image
Meg Dennis 
on Google
3 months ago

We used mad paws to guarantee a sitter. You pay a premium for this. They can cancel at the last minute and have no email or contact number to reach to help manage their unreliable sitters. Mad paws pls respond. We need not just a refund of the sitter but our 3 day accommodation because you have no customer service. Be warned, mad paws all care but no responsibility, it you are planning a trip you cannot count on them. 

Samantha Leach's profile image
Samantha Leach 
on Google
3 months ago

I have been trying to sign up as a sitter on madpaws for a few months now. I cannot get any email answered from their customer service team. Shocking service 

Yee Mon Oo's profile image
Yee Mon Oo 
on Google
4 months ago

We recently had an unfortunate experience with Adrian, who we found through MadPaws. Our 6-year-old Golden Retriever, Benji, stayed with him last week, and while the sitter had great reviews and the meet-and-greet with his Maremmano dog went smoothly, our experience was far from what we had hoped for. When we picked Benji up, we noticed a lot of blood on his thigh. At first, we thought it might be a scratch, but once we got home, we discovered five puncture wounds, which were clearly bite marks. We were devastated and rushed... read more

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Frequently asked questions about Mad Paws

How is Mad Paws rated?

Mad Paws has a 4.6 star rating with 1,151 reviews. 

When is Mad Paws open?

Mad Paws is closed now. It will open at 9:00 a.m. 

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