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Mad City Windows & Baths

4.8

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Location details

13026 Forest Centre Ct, Louisville, KY, 40223, United States

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4.8368 reviews
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Duke H.'s profile image
Duke H. 
a week ago

Zach & Lucas did an awesome job installing our windows. There were prompt, respectful of our property & worked very hard. we were shown how to operate the windows & explained everything. Requesting they return to do our next job. 

Danny M.'s profile image
Danny M. 
2 weeks ago

My wife and I are very pleased with the remodeling of our shower. Aaron Johns and Richard Halmalton (sp?) both worked steadily and completed the work in a timely and efficient manner. They were both courteous and informative at all times. We thank them and Mad City for greatly improving our shower situation and highly recommend them! 

Ross M.'s profile image
Ross M. 
a month ago

Just by witnessing how they drive twice in one 1/2 a day 01/06/2026 at 10:50 am and again 12:40 pm I would not choose this company. This was on hwy 61 north of Duluth, MN. First violation was the driver in a Mad City mini van traveling at 20mph over the posted limit entering Two Harbors MN. Second incident 2 hours later a Mad City mini van (probably the same driver) ran a stop sign forcing me to slam on my brakes. Driver seemed totally oblivious to what was happening around him. 

Ross M.'s post 1
steve's profile image
steve 
3 months ago

Excellent workmanship from Bryce and crew 

RobH's profile image
RobH 
7 months ago

I had a sales rep come over to my house this past week and he looked at my tub and measured and he ran the figures just for a shower install and all the accessories and the work. He supposedly gave me a veterans discount and a senior discount for my mom. The total cost was outrageous, it was almost $27,000. I could get a new car for that price. It was not like I was getting anything high end and fancy fixtures etc etc. The representative after ran the numbers when he stated that he could not finance me said, well just c... read more

Maria S.'s profile image
Maria S. 
7 months ago

Zach and Cody showed up on time, very polite and went over everything with us. We replaced 7 windows in a 100 yr old house, the installation was smooth and done in 1 day.  Great service! 

sally t.'s profile image
sally t. 
10 months ago

they came on tine was done in 1 day did very good job looks great. with Zack & Jamie's work could not ask for a wail better done job 

David P.'s profile image
David P. 
a year ago

This Company overcharges for their products. If the sales representative charges over the base price they split the amount with the company. They are paid a low commission on the base price so the only way they can make a leaving is to overcharge. They claim not to use subcontractors but most of their installers are subcontractors. 

Stephen J.'s profile image
Stephen J. 
a year ago

Sat through the 2 1/2 hour sales job at the house. Sales guy was mad that we were going to get 3 bids. Told me that it was my dads house and not mine. Even though I asked him to leave he would not go. Kept badgering my dad to sign the contract. I had to get my phone out and start calling the police. 

Frequently asked questions about Mad City Windows & Baths

How is Mad City Windows & Baths rated?

Mad City Windows & Baths has a 4.8 star rating with 368 reviews. 

When is Mad City Windows & Baths open?

Mad City Windows & Baths is open now. It is open 24/7. 

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