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Macy's Credit and Customer Services Center
- Business Services
- Mason, OH
About this business
Macy's Credit & Customer Service, founded in 1989, offers a range of customer support services to the retail divisions and customers of Federated Department Stores. Its services include data collection, transaction processing and customer target profiling. The company also handles projects that involve credit authorizations, new account development and processing, catalog sales processing and financial services. It also manages various financial and administrative systems, including centralized payroll and benefits processin... read more
Location details
9111 Duke Boulevard, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Called and tried to process an order using my star rewards money and she kept telling me I had none. Did it myself on the website not the App and it took the rewards. Train your people!!!
Record items returned more accurately.
RecommendedWe all, have opinions about whatever we want good or bad, In my personal opinion, Macy's/MCCS has been a safe and secure environment to work, there is a great opportunity to meet some of the best of the best colleagues workings there, there are bad eggs who like to share incorrect rumors and that's fine, overall Macy's has been a wonderful place to work and this is my opinion...
Can’t talk to representatives very frustrating
we had an unfortunate experience with Macys in south FL over miscommunication between store sales and customer service in Miami. I was not a happy customer. the chain of command took it up to Ghita (sp) in the corporate office who understood my plight and frustration. It was resolved within a week. I would give Ghita a 5 star rating, but made it 4 for the 2 1/2 months it took to get this all resolved.
Frequently asked questions about Macy's Credit and Customer Services Center
How is Macy's Credit and Customer Services Center rated?
Macy's Credit and Customer Services Center has a 3.5 star rating with 145 reviews.
When is Macy's Credit and Customer Services Center open?
Macy's Credit and Customer Services Center is closed now. It will open at 9:00 a.m.
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