Mackenzie Place Colorado Springs

Suzanne S. 

on Birdeye

4 months ago

December 3, 2025 LOCK UP YOUR VALUABLES. Locking your unit doesn't prevent theft. My mom lost a sweater jacket, silver bracelet, two wine glasses, a door decoration and $200 in cash taken from her wallet in her file cabinet, before we put a lock on it. Before we got all the boxes moved out, multiple bottles of liquor were taken. Management suggested that if someone wants access to your unit the front desk will accommodate without your permission or knowledge. The best protection is to install a security camera which we did... read more

Deb M. 

on Birdeye

a year ago

This facility has spent months telling residents they are switching TV and internet providers. The new wiring  ( from Enseo) would not be compatible with the existing Xfinity wiring.  Residents like my 90 year old mother were forced to find a new VOIP phone provider., turn in equipment to Xfinity, etc.., change email, etc.   My mother’s apartment was rewired by Enseo two weeks ago. The facility announced today it is  reverting back to Xfinity. My mother was in tears.  The process has been extremely chaotic, poorly managed, v... read more

Lawrence A. 

on Birdeye

3 years ago

If you expect a safe and protective environment for your Loved One then do not consider BeLLa Villagio. If you want a clear and concise explanation of what you are being charged for do not consider BeLLa Villagio. As one review said and I will repeat the same Don’t let the Crystal chandeliers fool you .