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Mackenzie House Specialist Centre
- Healthcare
- Windsor, NSW
About this business
Location details
29 Fitzgerald St, Windsor, NSW, 2756, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:45 a.m. to 5:00 p.m. | |
| Tue | 8:45 a.m. to 5:00 p.m. | |
| Wed | 8:45 a.m. to 5:00 p.m. | |
| Thu | 8:45 a.m. to 5:00 p.m. | |
| Fri | 8:45 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
One of my client booked appt with Dr Lubna, Naaz-psychiatrist with the purpose of the referral was clearly communicated before the first appointment—to obtain an ASD assessment. The client attended two appointments at significant cost after being advised that a second consultation was required. At the second appointment, the client was informed that the psychiatrist was unable to provide the ASD diagnosis they had been seeking. Had this been made clear from the beginning, the client could have been referred elsewhere and avo... read more
DO NOT GO HERE!!!!!!! i went to see dr naaz about my depression, anxiety and su1cidal thoughts/intention to seek some help. i get asked a lot of questions which is typically i guess but then she makes me go onto the scale after i told her i didn’t want to because i have body image issues and she could easily assume my weight from my outfit. she kept telling me and telling me to go on the scale and read out the numbers and how long i thought i was this weight for and i said well ive gained 5kg in the past month (my previous w... read more
Total waste of 7months on a wait list and $600. To be unheard and pre judged. Thank goodness for second options, can’t believe the difference with someone who took the time to talk to me, starting treatment soon. Should have taken notice of the reviews in the beginning.
I really wish I had read the negative reviews before wasting our time and money. Spent months arranging the assessment and filling in questionnaires and then we were treated with disrespect during appointment. Only received a written statement from Dr Naaz months after appointment after multiple emails and phone calls; letter was finally emailed but with incorrect details of diagnosis.
Why is it so difficult to have an appointment booked? Either the receptionist is incompetent or the Dr doesn’t follow anything up? Either way the Dr is accountable. I will be telling Dr Santosh to never refer you… after all why would he, I’ve been waiting over 4 weeks and even followed it up with your receptionist but yet still no call back.
Frequently asked questions about Mackenzie House Specialist Centre
How is Mackenzie House Specialist Centre rated?
Mackenzie House Specialist Centre has a 2.2 star rating with 44 reviews.
When is Mackenzie House Specialist Centre open?
Mackenzie House Specialist Centre is open now. It will close at 5:00 p.m.
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