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MAC Cosmetics

4.2

About this business

Specialties: Visit us at M·A·C Somerset, Troy to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (248) 649-5700 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout. 

Location details

2800 W Big Beaver Rd N 120, Troy, MI, 48084, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.286 reviews
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D M's profile image
D M 
on Google
4 months ago

Very bad customer service the employee named Holly was so rude to everyone she was helping and myself included. It was rough to watch, rolling eyes after answering a customers questions, she sounded so annoyed everytime a customer that wasn’t white would ask a question. Treating them like they shouldn’t be bothering her. Just rude and obnoxious. After one of her replies myself and the customer she was being rude to both said jeez and then they walked out as well as I did. Makes me want to never shop here again. I will be ema... read more

Eunika Stepanović's profile image
Eunika Stepanović 
on Google
7 months ago

My favourite store to go to when im out. Big selection of makeup products, store is very clean. Employees are very helpful, fast and attentive. Nancy has helped me multiple times with finding products, and is a very good employee in general. A very good location as well. 

FreeSpirit One's profile image
FreeSpirit One 
on Google
a year ago

Quality has gone down, prices increased.. and they no longer do the returns when you get a free lipstick, shadow, or blush... the woman told me that they still accept them but I won't get anything for it... why don't I just throw it in the garbage??? What's the WIFM of me driving it all the way back to you and I get nothing in return.. make it make sense! 

Lovejoy Lee's profile image
Lovejoy Lee 
on Google
a year ago

Brendan G was the absolute best. They were very informative , and pleasant. I only came in for a travel sized mascara, but because I received such good service I left out with lip liner, blush, lipstick, and lip gloss! Vey good experience...Will shop here again :) 

Karina Gomez Belbot's profile image
Karina Gomez Belbot 
on Google
2 years ago

Terrible customer service. The way I was treated in this place was unacceptable. Will never be coming back or buying anything from here. 

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Frequently asked questions about MAC Cosmetics

How is MAC Cosmetics rated?

MAC Cosmetics has a 4.2 star rating with 86 reviews. 

When is MAC Cosmetics open?

MAC Cosmetics is closed now. It will open tomorrow at 10:00 a.m. 

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