MAC Cosmetics

Alexis Beverly 

on Google

2 years ago

I’ve been shopping here for over 10 years and have never had such a terrible interaction as I had with the MAC counter manager, James. I had come in to return a Foundation. I ordered online that did not match my complexion. I was working with another representative when James came up and inserted himself, targeting me for reasons I do not know. He refused to be accommodating to my requests for help, yelled at me, told me I didn’t deserve respect, and that he didn’t have to be professional because he’s the manager. He refused... read more

Alexis Beverly 

on Google

2 years ago

I’ve been shopping here for over 10 years and have never had such a terrible interaction as I had with the MAC counter manager, James. I had come in to return a Foundation. I ordered online that did not match my complexion. I was working with another representative when James came up and inserted himself, targeting me for reasons I do not know. He refused to be accommodating to my requests for help, yelled at me, told me I didn’t deserve respect, and that he didn’t have to be professional because he’s the manager. He refused... read more

Alexis Beverly 

on Google

2 years ago

I’ve been shopping here for over 10 years and have never had such a terrible interaction as I had with the MAC counter manager, James. I had come in to return a Foundation. I ordered online that did not match my complexion. I was working with another representative when James came up and inserted himself, targeting me for reasons I do not know. He refused to be accommodating to my requests for help, yelled at me, told me I didn’t deserve respect, and that he didn’t have to be professional because he’s the manager. He refused... read more

Kashaye Reid 

on Google

5 years ago

I will just start by saying that I’ve been shopping at MAC for YEARS now, but yesterday was my LAST time! I had to return 2 small/cheap items due to the first one being not my shade& the second one I just did not after all like the color of the gloss which I had purchased only 2days prior! I walk up very politely “hello” I have a return she immediately turned her nose up at me& said is this from a “makeover” I’m like excuse me she asked 2 more times almost embarrassing me!! I was extremely offended because my very first resp... read more