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MAC Cosmetics

3.3

About this business

Location details

2855 Stevens Creek Blvd Ste. 1121, Santa Clara, CA, 95050, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 9:00 p.m.
Tue11:00 a.m. to 9:00 p.m.
Wed11:00 a.m. to 9:00 p.m.
Thu11:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 8:00 p.m.
3.383 reviews
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Lana Carter's profile image
Lana Carter 
6 months ago

I walked in into the store today and nobody even lifted their head to help, finally one person walked up to me while singing and showed me some colors while he was helping someone else at the moment, the other person looking extremely bored came up with absolutely no interest to help, I've never seen such a bad customer service 

Sophia's profile image
Sophia 
6 months ago

Incredibly rude employees. There were two employees working and I was in the store alone. Then, a mother with a group of young girls came in and were immediately helped right away by BOTH employees. While I was trying to get the attention of one of them to help get a makeup product I was ignored. I decided just to wait for one of them to be available but both employees kept helping the other group. I finally asked one of them who didn't seem to be doing anything but just following the others around and I was blatantly ignore... read more

Melanie K's profile image
Melanie K 
6 months ago

Employee put the wrong items in my bag(they put cheaper version of the item I purchased), so I had to go back in to get the correct items, and she was so rude and didn’t say a word not even a single sorry. Poor customer service 

Miss Pin's profile image
Miss Pin 
8 months ago

There is an employee that did my make up named “Mahsa”, this is someone else they assigned to me different from the person that told me on the phone saying she was the one I had the appointment with (a completely different name). So I went in wanting preferred colors & a certain eyeliner done. Also, I had specifically indicated I did not want a caked thick foundation look. Well, at the end I walked out attending my function with my makeup done by this employee “Mahsa” with thick cacked foundation, eyeliner I did not want & c... read more

Jamie Guzman's profile image
Jamie Guzman 
8 months ago

Costumer service is bad. So rude for no reason… 

Frequently asked questions about MAC Cosmetics

How is MAC Cosmetics rated?

MAC Cosmetics has a 3.3 star rating with 83 reviews. 

When is MAC Cosmetics open?

MAC Cosmetics is open now. It will close at 9:00 p.m. 

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