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m-Health Solutions
- Healthcare
- Hamilton, ON
About this business
Location details
70 Frid St suite 3, Hamilton, ON, L8P 4M4, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 7:00 p.m. | |
| Wed | 09:00 a.m. to 7:00 p.m. | |
| Thu | 09:00 a.m. to 7:00 p.m. | |
| Fri | 09:00 a.m. to 7:00 p.m. | |
| Sat | 09:00 a.m. to 5:00 p.m. | |
| Sun | 09:00 a.m. to 5:00 p.m. |
This company set up a meeting with our office, and never showed up or called to cancel. They are unreelable as this is the second meeting they have done this to us. Go elsewhere for your cardiac needs.
Very poor customer service and inconsistency in reporting patient health results. This company has promised me call backs and not provided them and have no manner when it comes to patient support. HHS should be using a different provider for cardiac diagnostics. Next step is an email to the executive team.
The customer service you provided was amazing. The ladies I dealt with were very helpful, friendly, accommodating and made me feel comfortable throughout the process. When I emailed with questions and concerns, I received immediate response. Thank you once again for everything.
I bought the at home sleep test kit (ring) they provide and it didn't work properly. It failed to record enough data three times (three nights) despite following all instructions and procedures. I contacted them to return the device and get a refund. The staff was nice and understanding all along, but the policy was just unfair. They did issue the refund but still charged me 75 CAD for admin and shipping fees. Their policy says that if you change your mind and return the device after shipping you'll be charged 75 CAD. Howeve... read more
The hospital faxed the req for a Holter monitor to MHealth on Nov 28, 2024 I have placed 4 phone calls to get the device and each time they needed to confirm my address, which is printed on the requisition they received. Each time was told it’ll be 5-7 business days. Then one finally arrived but did not work. They asked me to send it back and said they would send another out immediately. guess what? They did not do that as I learned when calling them today as a courtesy to let them know the returned device tracking number. G... read more
Frequently asked questions about m-Health Solutions
How is m-Health Solutions rated?
m-Health Solutions has a 3 star rating with 16 reviews.
When is m-Health Solutions open?
m-Health Solutions is closed now. It will open at 9:00 a.m.
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