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Lynn Layton Ford, Inc. Service
- Automotive
- Decatur, AL
About this business
Location details
3300 6th Ave SE, Decatur, AL, 35603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was stranded headed back from TX to TN about 4.5 hrs away from home with my family and a trailer full of goods. After working out transfer of the truck and trailer to the dealership (arriving at about 4.45 pm), the service manager and dealership manager were kind enough to: store my trailer, get us a loaner vehicle, and prioritize getting my truck diagnosed and repaired (repairs were complete the next morning). The folks here are caring and conscientious, willing to give assistance within their capabilities, and I could no... read more
First service on a new truck and they scratched my rim. Assumingly with their impact wrench while rotating the tires. Mechanic left oil and sweat smears on the hood and grill, not as big of a deal because that can be washed off. However you would think they would be more careful to not scratch rims, especially on a brand new vehicle. I have tried to attach a photo but cant find the option.
I've seen the good, the bad and the ugly of dealer service centers. This is a good one. Great people, reasonably priced, good work. Closer dealers, but I drive further to get to them because they're excellent. Update- their service writers changed awhile ago, and after an interaction or two, we no longer drive the extra distance to use them.
The serviceman was fantastic! He explained what caused our problem, corrected it and assisted us in correcting another issue . Super friendly and kind!
Frequently asked questions about Lynn Layton Ford, Inc. Service
How is Lynn Layton Ford, Inc. Service rated?
Lynn Layton Ford, Inc. Service has a 4.7 star rating with 623 reviews.
When is Lynn Layton Ford, Inc. Service open?
Lynn Layton Ford, Inc. Service is closed now. It will open on Monday at 7:30 a.m.
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