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Lyft HQ
- Business Services
- SF, CA
About this business
Location details
185 Berry Street Suite 400, SF, CA, 94107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Somehow my ex was able to apply for a Lyft driver job through my account and totally screwed it up. I am now locked out of it and can't get back in and there's no such thing as customer service to get it straightened out! Your online support is worthless! Update: I signed into X and got the issue resolved. I was very satisfied with the quick response to be able to get back into my account quickly. Nowhere on your web pages or on the app does it give information to be able to get on to X, Facebook or Instagram to resolve issu... read more
Their app is horrible and misleading. trick you into double tipping. The tipping box doesn’t say it’s an increased tip . Then their support said can’t do anything about it, and refused to refund. At the end only offer some coupon.
I wish I could give them 0 Stars Because that’s what they deserve. They do not care bout there drivers at all. I was deactivated for 2 reports both they was year apart. Which they didn’t even take It’s a consideration . Then then high up people called me to talk about it and just hung up on my face was very rude didn’t really Care How devastating this was for me I put in 120 hour weeks but they didn’t care people lie just because they doesn’t like you or want they money back but Does Lyft Care no they don’t without any proof... read more
I’m trying to dispute a charge because the driver never picked me up but there is no one to speak to and no one answers my texts
I am writing regarding a lost item from a recent ride and the difficulty I experienced while trying to retrieve it. I understand that there is a $20 return fee intended to compensate drivers for delivery time and gas. However, I would prefer to pick up my item directly from the driver instead of having it delivered. I contacted support to request the driver’s contact information or assistance coordinating a convenient pickup time and location. Unfortunately, my experience with customer support was very unprofessional. I init... read more
Frequently asked questions about Lyft HQ
How is Lyft HQ rated?
Lyft HQ has a 1.8 star rating with 1,120 reviews.
When is Lyft HQ open?
Lyft HQ is closed now. It will open tomorrow at 7:00 a.m.
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