Lyft Hertz Express Drive Rental

Christie Wolters 

on Google

3 months ago

Waited 2 hours to be seen (after my appointment time.) It was not busy. Showed me one car. When I asked if he had another option, he said no. When I asked if he had options in Hybrid or Electric, he said no. When I asked if I could take this car and come back in a few days to trade it for something else, he said no. I would have to drop off the car one day and come back the next day. I don't have 6+ hours of my life to waste swapping cars not to mention commuting down carless 3 times. Awesome. Left without a car. 

James Sortillon 

on Google

5 months ago

ATTENTION ALL FUTURE RENTERS: I had rented a KIA from here. The vehicle was given to me dirty. I almost cut my self on a rusty pair of scissors that was in-between the center console and the passenger seat. When I returned the vehicle I was accused of leaving the car dirty. The practice at this location is absolutely horrendous. LYFT should separate there partnership for the sake of there drivers. 

Fernando Quintero 

on Google

8 months ago

Horrible exp. Waste of time and not worth it. I was there for 4 hours just to return a car. Horrible customer service. They charge you for the day you return the car. They do what they have to do so you dont get your deposit back. Plus they charge you for other stuff. I made an appointment to return my car and they still charged me for that day it was returned and never got my deposit back 

Adelynn 

on Google

a year ago

Employees are nice but under staffed. Always have to wait like 30 minutes to death with my Lyft rental situations, or try to hunt someone down. The Lyft rental box is always empty when I arrive even for an appointment. Seagulls will crap all over your car, and honestly the remote rates are high, higher than uber from what I hear in the street. Mine was $368 a week. And you have to add Insurrance on top. Please staff the Lyft express rental better or have better directions on who we can contact when we get here. I never rec... read more

Miguel Rodarte 

on Google

8 months ago

I really wanted to give a positive review but every time I come here they make me waste my time. Lyft customer service is very poor, I've been waiting for 30 minutes and still no one has shown up to give me rent me a vehicle. If you have another choice to rent from don't bother coming here unless you want to waste your time.