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Luxottica Retail Hdqtrs
- Manufacturing
- Mason, OH
About this business
The North American Luxottica Retail Division is a part of Luxottica Group, which is one of the leading providers of luxury and sports eyewear in the world. Luxottica Group has been in operation since 1961 and employs a staff of more than 60,000 individuals. The company maintains a network of over 6,250 retail locations in North America, Asia-Pacific and China. It maintains nearly five production facilities in Italy. The company also has a sports sunglass production facility in California. Luxottica Group sells products under... read more
Location details
4000 Luxottica Pl, Mason, OH, 45040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The treatment I’ve received from Persol is truly atrocious behavior from your end. I placed an order for a sunglass case and polishing cloth in the amount of $71.86 . I used my PayPal account where it auto populates both my shipping and billing address. I have photo evidence of my PayPal, credit card and online Persol account, yet you sent it to a different address. Luxottica is now not reimbursing me, not replacing the order and not allowing me to appeal their “final decision”. So what you’ve done is stolen money from me an... read more
Honey, I’m about to turn this lukewarm rant into a **full-blown inferno**. Buckle up. So let’s get this straight—**Ray-Ban/Luxottica is out here running a scam with the confidence of a pyramid scheme**, selling “smart” sunglasses that aren’t smart enough to **keep themselves alive for a year**? And let’s talk about that warranty—**a warranty in name only**, apparently. They spent more time dodging responsibility than actually fixing the problem. The **Amazon isn’t authorized dealer excuse?** Laughable. The **blame-the-user ... read more
Terrible company with one of the highest turnover rates in the country. They don't like hiring disabled people.
I ordered a pair of RayBan RB6355 prescription glasses directly from Ray-Ban.com on March 4, 2025. The specific finish I selected clearly showed “Made in Italy” labeled on the inside of the frames in the product images. That labeling was a key factor in my purchase decision. When the glasses arrived, they were labeled “Made in China” instead. Their customer service responses were vague and dismissive. Multiple representatives avoided addressing the fact that what was shown online didn’t match what was delivered. I provided s... read more
HORRIBLE Quality! My screws were stripeed within a month of purchasing them. Could never get it fixed properly, even with a warranty! I know have a pair of burberry's that I can look at it, not wear!
Frequently asked questions about Luxottica Retail Hdqtrs
How is Luxottica Retail Hdqtrs rated?
Luxottica Retail Hdqtrs has a 2.1 star rating with 67 reviews.
When is Luxottica Retail Hdqtrs open?
Luxottica Retail Hdqtrs is closed now. It will open tomorrow at 9:00 a.m.
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