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Luv Homes

4.6

About this business

Looking for new home? LUV Homes of Kingsport , TN specializes in Manufactured, Mobile, and Modular Homes. Visit us today and tour our model homes and start customizing your new home! 

Location details

5055 Hwy 11W, Kingsport, TN, 37660, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6281 reviews
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Frank C.'s profile image
Frank C. 
3 years ago

They judge people as soon as you walk in and they lie about anything if you didn’t get no response it’s people because if they think your waist of time or don’t look like you could afford it isn’t here eyes they’ll set you down walk away make you fill out a app then won’t put it throw. Charlie is the rudest and worst person to run a business. Best way if wanting to buy from any Clayton homes with out being judge and waist your time and look throw home you mite not get approved for go to Clayton.com and fill out a application... read more

Mallory Compton's profile image
Mallory Compton 
4 years ago

My family has and still are having a horrible experience with luvs homes in Kingsport. I do not recommend them at all!!! FYI: I find it funny that the majority of the people that recommends luvs homes is the employees that actually work there 

Business response:

Hi Mallory, Thanks for sharing your experience with us. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you. 

Angela Sturgill's profile image
Angela Sturgill 
4 years ago

As soon as I walked in through the office door was greeted by a rude rep by the name of Mava. Being rude I should of walked out then, but I gave her the benefit of the doubt. Have been trying to contact her with questions about the doublewide she was talking to me about and about the application. Have still yet to receive a response. Very poor customer service. Must not be wanting a sale. Won’t be getting my service, taking it elsewhere! You missed out, and that’s your fault! 

Business response:

Thanks for sharing your experience with us, Angela. Customer service is of the upmost importance to us and we take feedback very seriously. Can you please give us a call at 1-877-264-2812 so we can document your concerns? We look forward to hearing from you. 

Jayme Phillips's profile image
Jayme Phillips 
4 years ago

This place is a JOKE!!! If you need a place to live this is not the place to come to!! A few more months and it will be a year and they still Don’t have our house FINISHED!!! 

Business response:

Hi Jayme, we appreciate you reaching out and sharing your feedback, however, we don't show a record of sale or visit from you to Luv Homes of Kingsport. Please contact us at 423-323-3588 if you have any questions. 

Amy Love's profile image
Amy Love 
4 years ago

These people are terrible.Stay away!!!!!!! 

Business response:

Hi Amy, we're sorry you're experiencing issues, however, we need more information to address any concerns. Please give us a call at 423-323-3588. We look forward to hearing from you. 

David Carper's profile image
David Carper 
recommend  Recommended
4 years ago

Great staff that helps through the whole process of purchasing your home. So glad we bought our home from Luv Homes. We would highly recommend anyone to go to Luv Homes. Thank you Charlie and Jeannie Smoots and all of your staff. David and Judy Carper 

Business response:

Great customers for sure and friends on top of that 

jamessisk's profile image
jamessisk 
5 years ago

We could not be more pleased with Luv Homes of Kingsport. Mava Shifflett walked us through the process from start to finish and was there to address our every question. She went out of her way to help us order a custom home and saw the entire process through from start to finish. Our home was delivered before the quoted date and is better than expected. The delivery, set up and finishing went smoothly and Mava showed up the day of key turnover with a beautiful gift and a smile as always. We dare you to find a more dedicated ... read more

Terra Abrams Casey's profile image
Terra Abrams Casey 
recommend  Recommended
5 years ago

Nothing but good to say here! It took us a little longer than expected to get into our house (due to things coming up that couldn’t be helped) but the service was amazing and everything was done correctly! Even after being in our hole several months I’ve heard horror stories of people having to harass other home centers to get things fixed! Not Luv Homes! They’ve went above and beyond on everything they’ve had to do! No regrets for me and would definitely recommend them to anyone looking to purchase a prefab home! 

Kathy Burse Raines's profile image
Kathy Burse Raines 
recommend  Recommended
5 years ago

Thank you Nathan for being so knowledgeable and helpful this afternoon. 

Frequently asked questions about Luv Homes

How is Luv Homes rated?

Luv Homes has a 4.6 star rating with 281 reviews. 

When is Luv Homes open?

Luv Homes is closed now. It will open on Monday at 9:00 a.m. 

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