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LUSH

4.6

About this business

Message from LUSH 

Location details

1 Crossgates Mall Road, Space D102, Albany, NY, 12203, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:30 p.m.
Tue10:00 a.m. to 9:30 p.m.
Wed10:00 a.m. to 9:30 p.m.
Thu10:00 a.m. to 9:30 p.m.
Fri10:00 a.m. to 9:30 p.m.
Sat10:00 a.m. to 9:30 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.6320 reviews
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Giulia Pezzulo's profile image
Giulia Pezzulo 
recommend  Recommended
4 years ago

For a bunch of years, I have been obsessed with lush. Every single employee I’ve come across has gone above and beyond to help me with what I want/need/ am unsure of. So full of product knowledge, and how it helps you! They’re always ready with samples, knowing that their products speak for themselves. I recently made a big purchase over there, and the employee took the time to give not one, not two, but 5 samples for me to try! She based it off of my purchase, and I am 100% impressed. I Will ALWAYS be a loyal lushie for lif... read more

Larissa Bennett's profile image
Larissa Bennett 
5 years ago

I drove two hours to this location to be disappointed again. I had a concern when I was ignored the first few times, I went in the store, I complained about it, lush the company more than compensated me for the experience, however I returned to the store, I had pots yo recycle. NO ONE assisted me once again, I found my usual products and proceeded to the counter, waited 3 minutes before anyone came to the counter, then when I made my purchase I get home and noticed the cashier put my new products is my old worn bag!!! I'm so... read more

Jess Lynn's profile image
Jess Lynn 
5 years ago

I had the pleasure of being assisted by Ally. She was so nice and helpful (I had 4 kids with me). This was my first time in lush and I’ll definitely be a regular customer. 

Agenta Russo's profile image
Agenta Russo 
5 years ago
Marlene Cabello-Espino's profile image
Marlene Cabello-Espino 
5 years ago

Shout out to Alli G., Rebecca and Cati who hosted my daughter’s 13th bday party last Oct. 14th! They were very helpful, kept the girls engaged and were so knowledgable about the products they were using. The girls enjoyed the demos and had a fantastic time trying different soaps and even get to make their own bath bombs! Thank you Lush for an awesome party. ❤️ 

Melissa Leigh's profile image
Melissa Leigh 
5 years ago

Stopped by today to find some grease fighting shampoo for my 13 year old. The woman who helped us was AMAZING! I wish I could remember her name, but she said the shampoo bar she recommended changed her boyfriends life. I just want to say a huge thank you to her for her time and her helpfulness today! My daughter loved the store, she didn’t want to leave! 

Kate Stano's profile image
Kate Stano 
5 years ago

My daughter and I had a blast there today!! The nicest most knowledgeable people work there. We had so much fun-thanks for the great products and the experience! 

Sonya Herbach's profile image
Sonya Herbach 
5 years ago

Just got some great advice from Allison about some of the products at the store, would definitely go back! 

Tess Webber's profile image
Tess Webber 
5 years ago

I love this store! My group of friends and I visited today and it was such an amazing experience! Some employees that made our trip amazing we’re Dani, Catt, and many more! I’m so please with the outcome of the products I have purchased and I recommend this store to anyone who loves skincare and pampering themselves! 

Frequently asked questions about LUSH

How is LUSH rated?

LUSH has a 4.6 star rating with 320 reviews. 

When is LUSH open?

LUSH is closed now. It will open at 10:00 a.m. 

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