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LUSH
- Cosmetics & Beauty Supply
- Albany, NY
About this business
Location details
1 Crossgates Mall Road, Space D102, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
I was pleasantly surprised when I saw this store because I purchased this product recently in Japan. Unfortunately none of the employees spoke to us in the 5 minutes that we were there. Not even a simple "hello". Even when I walked out and mentioned that I would have purchased something if anyone acknowledged us at all while we looked around, the employees just gave us dirty looks. Missed out on potential repeat customer because of lack of basic customer service!
Thank you allison for your amazing customer service! Its was def a rough morning. And you made my quick random stop so pleasant. You were so sweet and helpful and im glad i got to talk with you! Thankyou for the sparkles and a bit of your time. Blessings and love
So I have never felt the need to leave a review somewhere, but I am blown away at how rude these people are…. They treated me like I was an inconvenience just for asking a few questions and wanting some samples, like I get it but come on?? The eye rolls and sighs were enough…. Overall bad attitudes. But I have extremely sensitive skin. I just wanted to see which I liked better before I committed to one product, so then to hear them talking as I’m walking out, about how I *clearly can’t afford to buy anything* and *what a was... read more
Beware of the parties. I booked a party with them. When my guests and I arrived, we discovered another party was already there and staff were not aware of my reservation. Best to double check a few days ahead of your party to ensure staff are aware of the booking, but I am not sure if that would have made a difference or not.
Frequently asked questions about LUSH
How is LUSH rated?
LUSH has a 4.1 star rating with 27 reviews.
When is LUSH open?
LUSH is open now. It will close at 9:30 p.m.
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