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1 Crossgates Mall Road, Space D102, Albany, NY, 12203, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
STAY AWAY from this store. Not your typical Lush experience if you’re a regular customer, then you know the experience you are supposed to get. RUDE staff and manager that doesn’t care about customers. I was ignored, and when I asked a question they acted like I was a burden. I used to go into this shop all of the time and receive amazing customer service from Kristi and her wonderful team. Clearly new management has come in and completely changed the way they handle their customers. Staff seems to think it’s more of a hang ... read more
No matter who is working - I’m always greeted so kindly. I have nothing but great things to say about their staff. Michael always helps me when I’m in there. He has recommended so many great products to me and ALWAYS jumps out from behind the counter to help me find a new favorite product no matter how often he sees me or how busy he is at the time of my arrival- he makes it known that I’m important to him and he’s there to help. He treats me like I’m a new guest every time with product knowledge and new drops even though I’... read more
The girls working were very bubbly and helpful, which made the experience a great one! Will definitely be back
The ladies in my life love this place so it makes gift-giving pretty easy. Personally liked their 'Celebrate' body scrub but they don't do that in scrub form anymore - just body lotion and dusting powder which I don't use (and therefore the reason I'm giving it a 4). The orange body scrub as an alternative is okay I suppose... It is certainly pricier than regular bathing products but I dig their ethos and their approach.
LUSH has a 4 star rating with 5 reviews.
LUSH is closed now. It will open at 10:00 a.m.
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