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Lunetterie New Look

3.0

About this business

Location details

16916 Trans-Canada Hwy, Kirkland, Quebec H9H 0C5, Canada, Kirkland, QC, H9H 0C5, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:30 p.m.
Tue10:00 a.m. to 5:30 p.m.
Wed10:30 a.m. to 8:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.035 reviews
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Jacob G's profile image
Jacob G 
a month ago

The service is absolutely HORRENDOUS! Our Timeline: Aug 29: eye exam. Brought our own new frame, ordered progressive lenses as recommended by optometrist. Aug 30 & 31: they are closed. Sept 1: called close to 10 times all throughout the day, no one picks up the phone, left multiple voicemails, no call back. Managed to get a hold of them in the evening to let them know we changed our mind and would like to switch to short distance lenses only. Said will speak with a supervisor and call me back. No call back. Sept 2: I called ... read more

manal gamian's profile image
manal gamian 
3 months ago
Martin Bélanger's profile image
Martin Bélanger 
5 months ago
Ryan Young's profile image
Ryan Young 
5 months ago

3 rescheduled appointments the same day only to have the optometrist cancel for a meeting in the middle of my pre eye exam. Wasted my day off, thanks for nothing. 

Glen Duncan's profile image
Glen Duncan 
5 months ago

DO NOT go here, horrible customer service .. very rude and pushy . So many better options in the West Island 

Frequently asked questions about Lunetterie New Look

How is Lunetterie New Look rated?

Lunetterie New Look has a 3 star rating with 35 reviews. 

When is Lunetterie New Look open?

Lunetterie New Look is closed now. It will open tomorrow at 10:00 a.m. 

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