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Luna Flooring Gallery
- Carpet Installation
- Palatine, IL
About this business
Location details
734 S Vermont St, Palatine, IL, 60067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 3:00 p.m. | |
| Tue | 10:00 a.m. to 3:00 p.m. | |
| Wed | 10:00 a.m. to 3:00 p.m. | |
| Thu | 10:00 a.m. to 3:00 p.m. | |
| Fri | 10:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I used Luna Flooring once in the past, 6 years ago and they were fine. HOWEVER, they call me NON-STOP!! I get pissed and tell them to remove me from the call list and the calls stop for a few months and then they start up again. Incessantly calling. As in HARASSING, see screenshot. They called 7 times in one minute. They call back to back to back. It's insane. As a result of this alone, I will NEVER do business with them again.
Do not use this company.... Horrible nightmare service!!!!! Run!!!!! If I could give negative stars I would. I cancelled my services with them and got my money back.
Do not use this company.... Horrible nightmare service!!!!! Run!!!!! If I could give negative stars I would. I cancelled my services with them and got my money back.
Avoid Luna flooring at all costs!!! I had nothing but problems with Luna from the time we signed the contract up through today almost 2 years later. We were sold what is allegedly a high traffic, water resistant flooring and paid for what we thought was a quality product. The flooring is not holding up well to normal family use and has started to bubble around the kitchen sink. When I called about the warranty I was informed my flooring was 11 DAYS past warranty and there was nothing they could do. The installation process w... read more
Worst carpeting experience! Sales person closed one room carpet deal for $704.00 on his tablet, no copy of contract left with us. Scheduled for Tuesday with instructions that the installer would call my cell phone prior to arrival. 4 installers show up at 8AM, with no call to my cell phone. None of the installers could understand the sentence, "You were supposed to call to give us notice." One installer said, "Ok. " Another installer just said, "Luna." I repeated the statement 3 times with installers slowly advancing toward ... read more
Frequently asked questions about Luna Flooring Gallery
How is Luna Flooring Gallery rated?
Luna Flooring Gallery has a 2.4 star rating with 15 reviews.
When is Luna Flooring Gallery open?
Luna Flooring Gallery is closed now. It will open tomorrow at 10:00 a.m.
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