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5249 Duke St UNIT 400, Alexandria, VA, 22304, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 12:00 p.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 12:00 p.m. to 4:00 p.m. | |
| Sun | Closed |
This business use AI answering system. If you make a deposit and want to make an adjustment you need to wait for about 24 hours for real person call you back so I had to cancel my appointment. This review is not about the service but the customer service and communication.
I went to Luna’s at the beginning of May for their facial balancing special. The total was around $1,500, and I believed this included the pixie nose look, which was my main focus from the very beginning. Before the service, I explained exactly how I wanted my nose to look, and the tech, Alena, agreed she could do it. Since no additional charge was ever discussed, I assumed it was included in the facial balancing package. At checkout, I was originally being charged the $1,500. As soon as I told them I was going to use my Kla... read more
Alena — She’s absolutely the best. Every visit has been a great experience with excellent results. She’s patient and thorough, takes time to make sure you’re fully informed, and is great at putting you completely at ease. Her expertise, knowledge, and attention to detail are unmatched. I’ve done fillers, Botox, and dissolve here —the process was very smooth every time. I get a bit nervous before treatments typically, and she’s always been very understanding and helpful. The pain is very mild and not bad at all. She has GREAT... read more
Alena’s attention to detail and skill are truly unmatched. If you're looking for someone who can enhance your lips while maintaining a natural look, she is the best. I am beyond happy with my results!
Why is there a rating from me for this place? It was 5 stars and I've never been here or rated this place! Super sketchy!
Luna Aesthetics MedSpa has a 4.8 star rating with 900 reviews.
Luna Aesthetics MedSpa is closed now. It will open at 11:00 a.m.
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