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Lumos Networks
- Internet Service Providers
- Waynesboro, VA
About this business
Lumos Networks provides high-speed fiber internet, wall-to-wall Wi-Fi, voice, and streaming TV services to residential and small business customers in VA as well as in NC, where we’re known as NorthState. But we are more than your average internet company. Our customers enjoy the fastest fiber speeds available built on a network they can truly count on – all backed by local, expert customer care teams. We know that fast, reliable internet is what you need to stay connected to the things that matter. And your conn... read more
Location details
1 Lumos Plaza, Waynesboro, VA, 22980, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service is the worst. You have to jump through hoops after hoop just to pay a bill!
Lumos used to be fantastic but for the past 2 months I've had extremely poor service. My connection is supposed to be 500 mbps up/down, but I've had between 5-25 mbps download at night. The service has become unusable. I can't even load pictures at night, let alone stream a video. I've been told there was supposed to be a fix by the end of January 2025, but now there will not be a resolution until February or March at the earliest. Lumos has not offered me compensation. I will be unfortunately cancelling my service at the en... read more
Lumos used to be really good but for the past 2 months I've had extremely poor service. My connection is supposed to be 500 mbps up/down, but I've had between 5-25 mbps download at night. The service has become unusable and I can't even load pictures at night, let alone stream a video. I've been told there was supposed to be a fix by the end of January, but there is still no fix for this issue. Lumos has not offered me any compensation despite not delivering on the advertised speeds. I will be unfortunately cancelling my ser... read more
Corey Smith was outstanding! His customer service skills exceeded expectations. He was very helpful. Highly commendable service.
Never can talk to nobody on the phone to pay my bill
Frequently asked questions about Lumos Networks
How is Lumos Networks rated?
Lumos Networks has a 3.8 star rating with 191 reviews.
When is Lumos Networks open?
Lumos Networks is closed now. It will open tomorrow at 9:00 a.m.
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