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Lumadent

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4.7
675 reviews
|Dental Hygienists|Reno, NV 89521 United States

10593 Double R Blvd, Reno, NV 89521 United States

(775) 829-4488

https://www.lumadent.com/

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About

At LumaDent, our vision is to design high-quality loupes and lights at an affordable price. All while providing the best customer service the industry has to offer. With our custom made optical lenses, we are able to shrink the LED headlamp to become one of the smallest and brightest headlights available. We also proudly offer Through the Lens and Flip-Up Loupes! Each pair of loupes is fully customizable, lightweight, and ergonomically designed to help reduce back and neck pain. As we continue to expand, we will remain dedicated to our vision. We will constantly innovate our products to exceed expectations. We will optimize every interaction with our customers to provide the highest standard

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4.7
675 reviews
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Peter L. review for Lumadent
Peter L. on BirdEye

a year ago

07/06/2021, 16:20 PM
Horrible customer service! HL360 headlamp died after 2 years! I sent my old headlamp for repair. Then customer service informed me that it is best that I purchase a new one since the old one is not repairable. So I purchased a new one. I purchased a second one also for backup. Then a week later, Lumadent ended up repairing my old headlamp and shipped it to me. So I had to ship back the new one I purchased for back-up. Then Lumadent sends me an email stating the charge for the repair is $100 and they will deduct the amount from the refund for the returned new headlamp. Unreal. Bad experience. I placed an order also for a new custom mount and urgently needed it shipped it right away. The order was placed at 9am on a Friday and the rep promised it will ship same day. It was shipped the following Monday. So I had to cancel patients since my custom mount was not receive as promised. I do not recommend purchasing your headlamp from this company.
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Tyler Larkin review for Lumadent
Tyler Larkin on Facebook

a year ago

05/07/2021, 11:36 AM
Michelle brown was very helpful with my issue. She was very responsive and prompt. I would highly recommend Michelle
Jay Cunningham review for Lumadent
Jay Cunningham on Facebook

a year ago

05/05/2021, 11:52 AM
Ergoprism loupes are the real deal. Absolutely the best investment I’ve made. You’ll hate them for a day, then will see how you ever practiced without them. I may even be understating how great they are. Should be mandatory training in school. Seriously, get them.
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Donald Monheiser review for Lumadent
Donald Monheiser on Facebook

a year ago

04/30/2021, 08:56 AM
I had a battery malfunction and Israel from lumadent promptly sent me a new battery and emailed me what the problem was with my old battery all at night charge. Excellent service!
El Naz review for Lumadent
El Naz on Facebook

a year ago

04/29/2021, 07:04 AM
Great customer service, thank you Mabel for your great support and quick communication.
Tracey Enns review for Lumadent
Tracey Enns on Facebook

a year ago

04/26/2021, 02:26 AM
Mabel was my customer service rep and she is great! Super helpful and very quick with her communication!!
Lynda Nguyen review for Lumadent
Lynda Nguyen on Facebook

a year ago

04/23/2021, 11:55 AM
Great customer service (thank you Mabel!) and excellent products. Highly recommended.
Darla Lyons review for Lumadent
Darla Lyons on Facebook

a year ago

04/20/2021, 05:28 AM
Good communication and repair service
Arsalan Danesh review for Lumadent
Arsalan Danesh on Facebook

a year ago

04/16/2021, 10:34 AM
I had a great experience with Mabel. She was attentive, quick to respond, and extremely pleasant to deal with. She was able to replace my battery. Thank you Mabel!
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