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Lumadent
- Dental Hygienists
- Reno, NV
About this business
At LumaDent, our vision is to design high-quality loupes and lights at an affordable price. All while providing the best customer service the industry has to offer. With our custom made optical lenses, we are able to shrink the LED headlamp to become one of the smallest and brightest headlights available. We also proudly offer Through the Lens and Flip-Up Loupes! Each pair of loupes is fully customizable, lightweight, and ergonomically designed to help reduce back and neck pain. As we continue to expand, we will remain dedic... read more
Location details
10593 Double R Blvd, Reno, NV, 89521, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Horrible customer service! HL360 headlamp died after 2 years! I sent my old headlamp for repair. Then customer service informed me that it is best that I purchase a new one since the old one is not repairable. So I purchased a new one. I purchased a second one also for backup. Then a week later, Lumadent ended up repairing my old headlamp and shipped it to me. So I had to ship back the new one I purchased for back-up. Then Lumadent sends me an email stating the charge for the repair is $100 and they will deduct the amo... read more
Ordered a pair of loupes a month ago after 10 years using designs for vision. I was in a bad situation because 2 pairs of my loupes broke at the same time and designs for vision said it would take 4 weeks to repair. The sales rep at Lumadent told me that although their stated time is longer, I would receive my loupes in 10 days or so even during the holiday season. I purchased the loupes and submitted all the information they needed on line. I sent 2 follow up emails where the sales rep confirmed she had everything she need... read more
I recently purchased the lumadent lights last year and highly recommend them! They come with 2 batteries that last way longer than most lights that come along with certain loopes. The battery packs also charge fast and the light is very clear and bright. It can also be used with a wide range of loopes as they have different mount!
Aside from LumaDent's great quality light, they have fantastic customer service. They were very helpful, timely and efficient when I called their customer service number, and quickly handled my issue. I appreciated that I wasn't put on hold forever like I have been when calling other companies customer service lines. Would definitely recommend!
Working with Faith Stokes in accounts was an easy process. She was quick to respond to my concerns and offered solutions right away. I feel confident in continuing to work with LumaDent for future purchases. Wonderful customer service and products!
Frequently asked questions about Lumadent
How is Lumadent rated?
Lumadent has a 4.7 star rating with 1,566 reviews.
When is Lumadent open?
Lumadent is closed now. It will open on Monday at 9:00 a.m.
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