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Lula Smith - State Farm Insurance Agent

3.4

About this business

Location details

7217 S Central Ave, Phoenix, AZ, 85042, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.439 reviews
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Brian Francis's profile image
Brian Francis 
2 months ago
Jason Citro's profile image
Jason Citro 
2 months ago

After alot of turmoil with the State Farm platform, and updating my vehicle on my policy, BUT! Tisha and AJ took the time and got my policy allllll the way together and back on the right track. THANK YOU 

Jason Citro's profile image
Jason Citro 
2 months ago

Lula Smith does not even tend to her office, per the office staff but once a year. The office manager Tisha fails to follow through with what she states she will do on the back end of a policy as it pertains to underwriting and then dodges calls when you follow up. On the bright side, AJ will try his hardest to assist, but has authority limitations in the system, and clearly doesnt have support from his manager. USE ANOTHER AGENT. 

Tim Jimenez's profile image
Tim Jimenez 
7 months ago

not very helpful, not very good customer service, would not recommend this office. Whoever owns this office needs to look into how the staff handles us as clients 

Vee's profile image
Vee 
8 months ago

Went in and got my policy with Lula and had them for about 2 years and then my policy changed I called in seeing what had changed no one knew in the office I had classic insurance so I would pay twice a year. She didn’t even know anything about my policy and said I’m absolutely Not paying twice a year that it’s once a month, as if I didn’t know what policy I got or what I’m paying… They are no Help in this office! They don’t even know what policy they sell you… horrible customer service and they never call you back. I switch... read more

Frequently asked questions about Lula Smith - State Farm Insurance Agent

How is Lula Smith - State Farm Insurance Agent rated?

Lula Smith - State Farm Insurance Agent has a 3.4 star rating with 39 reviews. 

When is Lula Smith - State Farm Insurance Agent open?

Lula Smith - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m. 

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