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Lula Smith - State Farm Insurance Agent
- Insurance
- Phoenix, AZ
About this business
Location details
7217 S Central Ave, Phoenix, AZ, 85042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After alot of turmoil with the State Farm platform, and updating my vehicle on my policy, BUT! Tisha and AJ took the time and got my policy allllll the way together and back on the right track. THANK YOU
Lula Smith does not even tend to her office, per the office staff but once a year. The office manager Tisha fails to follow through with what she states she will do on the back end of a policy as it pertains to underwriting and then dodges calls when you follow up. On the bright side, AJ will try his hardest to assist, but has authority limitations in the system, and clearly doesnt have support from his manager. USE ANOTHER AGENT.
not very helpful, not very good customer service, would not recommend this office. Whoever owns this office needs to look into how the staff handles us as clients
Went in and got my policy with Lula and had them for about 2 years and then my policy changed I called in seeing what had changed no one knew in the office I had classic insurance so I would pay twice a year. She didn’t even know anything about my policy and said I’m absolutely Not paying twice a year that it’s once a month, as if I didn’t know what policy I got or what I’m paying… They are no Help in this office! They don’t even know what policy they sell you… horrible customer service and they never call you back. I switch... read more
Frequently asked questions about Lula Smith - State Farm Insurance Agent
How is Lula Smith - State Farm Insurance Agent rated?
Lula Smith - State Farm Insurance Agent has a 3.4 star rating with 39 reviews.
When is Lula Smith - State Farm Insurance Agent open?
Lula Smith - State Farm Insurance Agent is closed now. It will open tomorrow at 9:00 a.m.
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