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Clothing & Accessories
800 GA-400 #895, Ste 825, Dawsonville, GA, 30534, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I mostly buy lucky brand jeans. Bought a jeans sometime in June 2024 and it’s been hardly a month and the jeans has a tear where the legs meet. I am shocked and surprised on the quality of lucky jeans and may be time to change brand. I called the shop and got a standard answer nothing can be done please contact customer support and tried many times to contact customer support and the phone just gets cut. Lucky brand and this outlet for sure has lost a customer.
I decided to go shopping here because i needed a couple pairs of long pants since the weather has been so cold. I was in a depressed mood because i have a very hard time finding pants that fit . I have a large butt, skinny calves, and a bit of fat that likes to hang over the waist line. As i tried on clothes i got discouraged seeing myself in the mirror. One of the nice girls that work there asked me if i needed any help or another size. i opened the dressing room curtain and showed her how horrible i looked in the pants. I ... read more
Not sure what Tuthill review is speaking about. Had to make an exchange today and managers were extremely kind and helpful. Came to leave them a great review for their customer service and spotted that. Just a reminder that if you have to leave a public store to “cool down” over what 1000% is a corporate policy, then you are the problem bud. Great store, wonderfully sweet employees. A shame a few customers have to be so out of touch and entitled. Keep up the great work yall! And Tuthill either learn to treat people right or ... read more
My husband went to make a timely exchange on Friday (2/2/2024) afternoon. He was denied an exchange and a refund, even though we were still within the timeframe as per the company’s return policy. My husband worked in retail for a number of years and was just dismayed at how he was treated. The receipt also showed that we spent almost $300 the day we purchased my dad’s jeans. He went out to the parking lot to cool down and thought maybe the manager did not understand the request. So he called her and asked her did she unders... read more
I was so excited I finally found jeans that fit!! Yeah an until I put them on to wear them and the button snapped off. I wasn’t told I couldn’t exchange without a receipt - why should I keep a receipt when I found the perfect fit??? I still had the rages but Because “others steal and try & return them” was the reason- so myself a customer who paid in full for everything she bought —cannot make exchange for a defective pair of jeans. There is no other recourse because the only customer service help they can offer only works f... read more
Lucky Brand Jeans Outlet has a 4.1 star rating with 68 reviews.
Lucky Brand Jeans Outlet is closed now. It will open tomorrow at 9:00 a.m.
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