Lucid Service Center Tysons Galleria

Dave P 

on Google

3 weeks ago

Purchased a new Lucid Gravity from Reza and very excited to own this new model. While the vehicle is pretty amazing so far Immediately after purchasing the vehicle had an issue setting up the homelink with our garage doors. The issue is a QR code on the display that says to call service department. I called service department early in the am and a service advisor answered right away and told me he would check into the issue with his service team thinking it was either software programming or hardware installation issue. I ne... read more

Donna Meshaka 

on Google

3 months ago

BEWARE!!!!! Please check into their Service Department before buying/leasing. We have two Lucid Airs. One of them has the steering wheel lock as we were trying to leave a parking garage. We were stuck. Lucid sent a tow truck. This was Thursday. Today is Saturday and we called to get a status on the repair and to get the loaner we were told we get. The Service department didn’t even know our car was there. We had to keep beeping the horn through the app so they could locate the car in their parking lot. They also said there a... read more

luan do 

on Google

8 months ago

Very impressed with my used 2023 Lucid Air Pure and pray that it is reliable and that I won't have to rely on the service department much. So far, attempts in buying wiper blade refills has been unsuccessful. I was informed that the service department will call me back to let me know its availability. It's been more than a week and no returned calls. It seems that every time I called to inquire about scheduled services, a person would take name and number and someone would call me back.