Lucchese Bootmaker

Kallie Shirling 

on Google

a month ago

⭐️⭐️⭐️⭐️⭐️ Iliana is amazing! She stayed on the phone with me for 45 minutes to help place my order and went above and beyond, even calling local stores to track down the items I needed for in-store pickup. Truly outstanding customer service! 

Bren M 

on Google

2 months ago

I visited this store hoping to purchase my first pair of boots and needed to have my feet sized. Unfortunately, the young woman who assisted us didn’t seem to take our needs seriously, nor did she appear knowledgeable. She offered minimal assistance while I tried on different sizes, merely eyeballing each pair. She suggested I order a size 9, even though we weren’t sure if that was the correct size. Disappointed with this experience, we went to the La Cantera location instead. The service there was significantly better, they... read more

Adam 

on Google

2 months ago

I’ve always admired Lucchese for its craftsmanship and reputation, which is why I purchased a several-thousand dollar pair of boots. Unfortunately, my experience has been heartbreaking. When the first pair arrived, the leather was so dry that it tore significantly the moment I tried them on. I requested a return (which required some persistence) and received a replacement. Sadly, the second pair arrived in noticeably different hide, showed signs of repairs, and appeared refurbished. To make matters worse, this was the last a... read more

Virginia Delagarza 

on Google

4 months ago

We went into the Quarry Lucchese store to look around and Dayle came to me and asked me if I needed help looking for something. I told her I was looking and she gave me my space. After taking a look at a few boots, I asked for my size in a certain style. She was very helpful and knowledgeable of how the boots run in size based on the styles. After trying on 2 different styles, I tried a different ones and still Dayle was very patient and kind. She was nice to my children that were ready to leave the store since we walked in.... read more