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Loyalty Nissan Service

4.6

About this business

Loyalty Nissan provides Richmond with service maintenance and repair for Nissan’s and all brands purchased at Loyalty. We offer Lifetime Loyalties at no cost to you. 

Location details

16301 Loyalty Way, Chester, VA, 23831, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
4.686 reviews
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Modesto Delgado's profile image
Modesto Delgado 
on Google
a month ago
mukkungal davichan's profile image
mukkungal davichan 
on Google
a month ago
Samantha Sims's profile image
Samantha Sims 
on Google
a month ago

I was told I would receive a 15% discount on service work only to find out that the coupon offered by the service advisor was not valid for the work I was having done in my vehicle. As of this review the discount has not been honored. 

Wanda Pettis's profile image
Wanda Pettis 
on Google
2 months ago
Amy Blunt's profile image
Amy Blunt 
on Google
2 months ago

I was very disappointed with the experience I had this time when my car was having 5 different services done. Roger was my service advisor this time and has been other times as well. I always had exceptional service experiences with him. The lack of communication was surprising since it hasn't been a issue before. I was told they would have my car 2 maybe 3 days. I got a rental car and went home. I was sent a video of the things that been done. I asked in a return message if the auto butler was completed. I didn't hear anyth... read more

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Frequently asked questions about Loyalty Nissan Service

How is Loyalty Nissan Service rated?

Loyalty Nissan Service has a 4.6 star rating with 86 reviews. 

When is Loyalty Nissan Service open?

Loyalty Nissan Service is open now. It will close at 5:00 p.m.  

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