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16301 Loyalty Way, Chester, VA, 23831, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | 7:30 a.m. to 6:00 p.m. | |
Wed | 7:30 a.m. to 6:00 p.m. | |
Thu | 7:30 a.m. to 6:00 p.m. | |
Fri | 7:30 a.m. to 6:00 p.m. | |
Sat | 8:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Stephanie and the service department team have been very helpful and supportive of my unique and frequently unpredictable travel schedule for ensuring that I’m able to get the proper maintenance and service to keep my Rogue ready for the next trip. It feels wonderful to be treated like a human instead of just another customer number! Thanks again, Gary
They listened too me and they found the reason my car was not starting on some occasions.
Prior to this experience, we had always been pleased with the service department. This time we were extremely disappointed. We took our car in to have the rims repaired as covered by our warranty. We had talked to Roger, our service advisor, on at least 3 occasions about getting the rims repaired when we brought the car in for other work or inspection. My husband sent emails and pictures of the rims as requested. The emails were ignored and nothing was done. We finally went in and talked to the service manager and dropped th... read more
My last appointed service took longer than promised, service advisors doesnt update you on your vehicle.
Loyalty Nissan Service has a 4.5 star rating with 91 reviews.
Loyalty Nissan Service is closed now. It will open at 7:30 a.m.
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