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Loyalty Collision

3.4

About this business

Location details

Fort Davis Shopping Center, 2833 S Crater Rd, Petersburg, VA, 23805, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.426 reviews
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Dave Smith's profile image
Dave Smith 
3 months ago

My wife's car was in an accident and this was listed as progressive's preferred shop. The day i was supposed to drop it off 10/31 they called and said they wanted to order the parts and they would call in a couple of days when parts were in. Mid week the next week I called and the lady was pretty rude and says they'll call you nothing else she can tell me. It is now eleven days later and they tell me oh parts take 3-5 days...its already been 11 days. Oh, and by the way we won't even have time to look at it until sometime in ... read more

Donald Hoffman's profile image
Donald Hoffman 
6 months ago

I am reserving my rating for a later date. My 2022 Toyota Camry is there for repairs following a collision. I will update this review upon completion of those repairs. Great job, guys. My Camry drives and rides the same as it did before the crash. 

Jaylyn's profile image
Jaylyn 
10 months ago

They are liars and deadline wasn’t met. Didn’t replace everything brand new. Patched up most of the work. DON’T RECOMMEND. 

Patritsia Baca's profile image
Patritsia Baca 
11 months ago

I wish I could give 0*... my car has been in since January 6th 2025 with noone calling to update us or give us estimate time..we are going on week 6.. Nissan is expecting me to pay my $500+ monthly payment and $1K for rental!? According to their reps "there is nothing they can do and I can submit receipt for review but there is no guarantee they will reimburse me"... I am sorry but the least you could do is offer a loaner vehicle..6 weeks is unacceptable..the only priority/loyalty is getting customers money..but when it come... read more

Donald Hoffman's profile image
Donald Hoffman 
a year ago

I am reserving my rating for a later date. My 2022 Toyota Camry is there for repairs following a collision. I will update this review upon completion of those repairs. 

Frequently asked questions about Loyalty Collision

How is Loyalty Collision rated?

Loyalty Collision has a 3.4 star rating with 26 reviews. 

When is Loyalty Collision open?

Loyalty Collision is open now. It will close at 5:00 p.m. 

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