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Lowe's Home Improvement
- Home Services
- Spring, TX
About this business
Location details
20902 Kuykendahl Rd, Spring, TX, 77379, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
I want to let everyone know that my experience with Lowe’s has been completely unacceptable. I scheduled a dishwasher delivery more than a week in advance, took time off from work, and today the delivery team discovered that my item hadn’t even arrived at the store. The staff showed no urgency, and the in-store service was downright dismissive. This was the worst customer service experience I’ve ever encountered, and people need to be aware of how poorly this store treats paying customers.
Can tolerate a person who doesn't listen while I waited
Customer service is terrible.Employees cannot answer questions.You ask for a manager, nor do they get a manager. Will never be shopping at lowe's again. I'm tired of the poor customer's service...
I purchased this GE washer from Lowe’s on February 19, 2026, and it was delivered on February 21, 2026. As of March 1, 2026, the washer is not working properly. The machine will not complete a full cycle on Normal, Bulky, Towels, Whites, or Quick Wash. It starts washing, then shuts off before finishing the cycle. This has been extremely frustrating, especially considering the washer is brand new. To make matters worse, the Lowe’s representative I spoke with was unhelpful and rude when I called for assistance on 1 MAR 2026. I... read more
Good store with items in stock and helpful employees.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4.1 star rating with 1,933 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is closed now. It will open at 8:00 a.m.
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