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Lowe's Home Improvement

3.9

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home decor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe's is your headquarters for all building materials. Shop online at www.lowes.com or at yo... read more

Location details

5570 Platt Springs Rd, Red Bank, SC, 29073, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.92,539 reviews
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Michele Horton-Read Burgess's profile image
Michele Horton-Read Burgess 
recommend  Recommended
4 years ago

love this Lowes always helpful 

Jay Stanton's profile image
Jay Stanton 
4 years ago

LONG POST: Lowe’s (red bank) has THE worst customer service. We went to go pick up our oven this morning, that we ordered online yesterday, after receiving the email saying it was ready. It was NOT ready. Waited an hour for someone to bring it from the back... to the front to load it in our truck. That’s fine. They’re busy. I can understand a little wait but an hour? We get it home and unpack it and it has a pretty good sized dent in the back of it. Hooked it up to at least make sure it works cause now we don’t have an oven ... read more

Penny Joyce's profile image
Penny Joyce 
4 years ago

so my husband and I are redoing our bathroom and Lowes in Red Bank didn't have everything we needed so the woman said they could get it from Harbison by Wednesday on 9/2/20 and we ordered it on 8/30/20 and she would call us and let us know when it came in. So on 9/4/20 my husband called and they still didn't have it in so the man on the phone promised it would be there the next morning so we go to pick it up on the way back home after some other running around and we get there and guess what (it's not there still)! If I coul... read more

Kim Brody's profile image
Kim Brody 
4 years ago

Warning. Do not use Lowe's curbside pick up unless your idea of a good time is sitting in your car for nearly half an hour after being told 3 times that they're on their way out with your stuff. And then, when they finally come out, a young woman with no clue about customer service or how far six feet is comes to your drivers window and argues with you and says you have to come inside to sign because you're card isn't working. Mind you the payment was made alreasy on line when the online order was placed. The amount stays re... read more

Michael Anthony Negrón's profile image
Michael Anthony Negrón 
4 years ago

Contacted Lowe’s 2 weeks ago. Rep. Lisa Will came out and we discussed what we wanted done. All sorts of we can do this and I recommend that, but to date no estimate. This front deck project would have turned into a large home repair product if they would have made some form of contact. Nope. Two weeks and I have not heard a word from Lowe’s or Ms. Will. I guess my $13,000 isn’t good enough for Lowe’s. I hate Home Depot, but it looks like they’re the way to go. 

Mark Deason's profile image
Mark Deason 
4 years ago

Could not find what I needed n no one to help 

Tammy Sims Jones's profile image
Tammy Sims Jones 
4 years ago

Ordered curbside pickup twice because I am high risk. Was notified my order was ready. Get to the store and they can't find it both times- had to go into customer service and wait where half the employees either weren't wearing a mask or had it pulled down to their chin. I am done ordering from Lowes. 

Steve Schulz's profile image
Steve Schulz 
4 years ago

terrible customer service! they're always clueless! 

Laura Willman Shamhart's profile image
Laura Willman Shamhart 
5 years ago

Worst location I've ever been in. Lines are always ridiculously long. Never a manager available any where, any time. Expect to be ignored. Stood in line to get a price difference corrected for 20 minutes only to be told I had to go take a photo of the lower price in the store, come back and stand for another 20 minutes. We are on day 2 of waiting for additional information, manager call, on a oven. In the day of N95 mask shortages, see employees wearing them while working in hardware. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.9 star rating with 2,539 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

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