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Lowe's Home Improvement

3.6

About this business

Location details

306 Providence Hwy, Dedham, MA, 02026, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 8:00 p.m.
3.61,635 reviews
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Tracie W.'s profile image
Tracie W. 
4 months ago

While visiting your location in Moore ok I had some wood cut up by a young man name Omar I would like everyone to know this young man went above and beyond to cut my wood correctly after doing so he wiped the wood off place in on the cart for me shook my hand and thanked me for coming also I would like everyone to know he was trained very well in safety I observed him getting his safety glasses and ear covering and practicing safety skills be extremely careful and watchful. I am amazed at him for his friendliness and safety ... read more

Calvin R.'s profile image
Calvin R. 
5 months ago

Over the years I have lost confidence in Lowes but gave them another try with an installed privacy fence order. I did not want to deal with an installer directly if there were any issues. I "assumed" the sales person would handle any issues. Wrong. Lowes has a "customer care" system that inundate you with bot calls and never allows you to speak to the same person. There was all kinds of confusion regarding delivery and pickup. Very long story but this was the worst customer service I have ever experienced. First or... read more

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4+ photos
MONICA “VIA” W.'s profile image
MONICA “VIA” W. 
5 months ago

Yesterday, my brother and I went to Lowe's in Concord, NC to pick up some items we needed for a home project. After shopping, we headed to the self-checkout counter. When I was ready to pay, a Hispanic woman approached us and offered me a store credit card and said that I would receive a 20% discount off today's purchase. I mentioned that I should open the card on my next visit because I am planning on making a larger purchase. She said, "Get the card today, and I'll give you the receipt so you can get the 20% discount on ... read more

Karen T.'s profile image
Karen T. 
5 months ago

knowledgeable employees, overall pleased  

Fozia K.'s profile image
Fozia K. 
6 months ago

One of the worst stores when it comes to customer service. I was working in my yard today and made a few trips to Lowe’s to buy mulch. Around 6:30 PM, I went for my final trip to purchase 12 bags. I asked the cashier if the loader is still there, and she assured me that help was available. When I asked the loader for help, he responded, “Why are you here? We’re closed.” I was shocked—it wasn’t even closing time. I told him the cashier lady told me you guys are available and will be able to load the mulch. When I pointed th... read more

Cassandra D.'s profile image
Cassandra D. 
6 months ago

Manager called me "hon" and snidely wished me a "blessed day" right before she hung up on me! My husband and I have been loyal customers at the Chester Lowe's (store #0599) for over two decades as we have made improvements to our beloved family home in South Chesterfield, VA. After my husband was laid off in mid 2024, we relocated to his new job site in Warrington, PA. Our last transaction with Chester Lowe's was a return pickup order of excess mulch in our driveway on the Tuesday prior to our open house to sell our most p... read more

Jiko U.'s profile image
Jiko U. 
6 months ago

Lowe's Garden Center CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Garden Center Phone Number +1 (805)-301 7071 Lowe's Garden Center CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Garden Center Phone Number +1 (805)-301 7071 Lowe's Garden Center CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Garden Center Phone Number +1 (805)-301 7071 Lowe's Garden Center CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Garden Center Phone Number +1 (805)-301 7071 Lowe's Garden Center CUSTOMER SERVICE +1 (805)-30... read more

Jiko U.'s profile image
Jiko U. 
6 months ago

Lowe's Home Improvement CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Home Improvement Phone Number +1 (805)-301 7071 Lowe's Home Improvement CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Home Improvement Phone Number +1 (805)-301 7071 Lowe's Home Improvement CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Home Improvement Phone Number +1 (805)-301 7071 Lowe's Home Improvement CUSTOMER SERVICE +1 (805)-301 7071 Lowe's Home Improvement Phone Number +1 (805)-301 7071 Lowe's Home Improv... read more

Sherri L.'s profile image
Sherri L. 
6 months ago

WARNING: I am a realtor and property manager. I have never had such a nightmare experience with ANY of my vendors. It started with trying to order a set of $5000 of appliances. My property owner and I could not get the appliance dept on the phone. We were told please hold then disconnect multiple times. Finally, we were able to place the order. They then were charging more than the online prices and said there is a "glitch in the system". They set up delivery - which this is a vacant property, They said it was no problem to ... read more

Sherri L.'s post 1

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.6 star rating with 1,635 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

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