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Lowe's Home Improvement
- Home Improvements
- Kent, WA
About this business
Start with Lowe’s for all of your home improvement needs. Stop by the local Kent, WA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help!
Location details
24050 Pacific Hwy S, Kent, WA, 98032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I came here to buy a few items & one being a power tool. Website says they have at least 10, but several employees “looked” and they couldn’t find them. My husband went & looked & found them up above an isle and he found 10 of them. The cashier wasn’t helpful and actually sent me out of his line because the other employees were taking too long. Not friendly and very frustrating having to wait for so long. I asked to speak to a manager but the cashier wouldn’t comply, a head cashier came to speak to me, but was like “oh, you ... read more
I placed an order for a set of French doors on 6/10. My original delivery date was set for 7/15. I got a call letting me know that somehow my doors did not get onto the truck, so my delivery was rescheduled for 7/31. That was fine since my contractor wasn't available to install until the first week of August. 7/31 came and went with no contact. I called Lowe's. Was told I could schedule the delivery for 8/2. Great! No delivery. No contact. I contacted their delivery vendor and was told they were at the store yesterday to pic... read more
RecommendedWhen it gets busy, it's hard to get help, so I go early in the morning, before 10. Jackie and Henrietta are my favorite cashiers. 😃
Short staffed, theres never anybody working. wanted to buy an appliance, but no body came to help. finally the employee told me i would have a much better experience at Home Depot! when calling customer service, the average waot time is about 25 min before anybody picks...but its noy customer service. its another department the you get sent to. the lines reach from lumber to the front registers with only one cashier at each area. this store used to be goid, now in the 4 to 5 months it has gone down to hell.
My husband ordered us a shed. It was scheduled to be delivered on Sunday 5/24. On Sunday, halfway through our delivery window we received a text update that our order was now scheduled to be delivered on Wednesday 5/27. On Wednesday we sat and waited until noon, the end of our window. At this point we started calling the store to track down our order. We were HUNG UP ON at least three times, spent a total of 2 hours on hold throughout various calls. In the end, we reached a manager, Brittany in Kent, Wa, who said she'd been ... read more
shipping and delivery department needs to answer phones. it's not easy when you have questions about an order. otherwise I would recommend you.
great place to shop fantastic customer service
LOWE'S is always clean and organized and I love the Veterans Parking Only spots. The only part that can be annoying is not enough employees to ask questions without searching for one for a bit. But with that being said I think service is better than one of their competitors that uses the color Orange.
Frequently asked questions about Lowe's Home Improvement
How is Lowe's Home Improvement rated?
Lowe's Home Improvement has a 4 star rating with 2,204 reviews.
When is Lowe's Home Improvement open?
Lowe's Home Improvement is open now. It will close at 10:00 p.m.
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