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Lowe's Home Improvement

3.8

About this business

Lowe's Home Improvement offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodeling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Lowe’s is your headquarters for all building materials. Shop online at www.lowes... read more

Location details

6415 Naples Blvd, Naples, FL, 34109, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.81,920 reviews
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Jim Moore's profile image
Jim Moore 
4 years ago

I Purchased a light from the store yesterday, when I went to hang the light today one of the bulbs that came with it was broken. I came back to this location to replace the bulb and found out that you sell lamps that you do not carry the replacement bulbs for. That is the most ridiculous thing I’ve ever heard! After being sent back-and-forth between customer service and the lighting department twice both areas telling me to go see the other I finally met associate named Mark. Mark was your shining star he was patient with me... read more

Mandy Trevino's profile image
Mandy Trevino 
4 years ago

***UPDATE*** After going a wk without a washer, I finally got my washer 🤗 a HUGE THANK YOU TO MARCUS, thank you for giving me a little bit of your time and understanding my frustration. You stepped in and helped me when I could no longer deal with a rude associate, when I went back into the store to speak to someone about my washer, since NO MANAGER EVER CALLED ME BACK, it was YOU that helped me along the way! I’m so thankful for you and all you hv done! Thanks for going above and beyond and making it right! The 5 stars ⭐️⭐... read more

Monica Martins's profile image
Monica Martins 
4 years ago

I have a Lowe’s card and buy from them all the time. I recently got a refrigerator and the delivery people didn’t know how to unplug the ice maker from my old fridge so ended up leaving the new fridge on the side, and left my old fridge there. A month later my dishwasher was finally in stock and got delivered, once again they left it there and never took the old one nor plug the new one in. Terrible service!!! Who does that!? I’ll be calling on Monday to address this. 

Melanie White's profile image
Melanie White 
recommend  Recommended
4 years ago

5 ⭐️ ITheir customer service is outstanding! They will bend over backwards to help! I have had only one issue at the paint counter by an employee that had zero product knowledge, forgot to ask me an important question: will you be painting over oil based paint or latex based paint! Yes, and she gave me the wrong paint as well. Other then that they work very hard to make their customers happy by asking questions and providing appropriate recommendations! I am a loyal fan Lowe’s in Naples. I shall return! Thank you to Taylor, ... read more

Barb Weber Maynor's profile image
Barb Weber Maynor 
5 years ago
Robert Snyder's profile image
Robert Snyder 
5 years ago

needs to have better customer service 

David Howser's profile image
David Howser 
5 years ago

Ordered custom kitchen cabinets and counter top. Poor communications and the right hand does not know what the left hand is doing. Emails go unanswered and they don't call back like they tell you they will. I was told the project could be installed in 4 to 6 weeks. Going on 8 weeks now and installation still not scheduled. My entire renovation project has come to a halt and is costing me money while waiting on cabinet installation. If you are on a timetable, allow extra time for them to get to you. 

Wendy Weber-Brunson's profile image
Wendy Weber-Brunson 
5 years ago

Not enough staff to help whether calling Or in person. Very disappointing! 

Kenny Critcher's profile image
Kenny Critcher 
5 years ago

the barbecue out front is the best. 

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.8 star rating with 1,920 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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