Lowe's Home Improvement's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

3.7

About this business

Location details

4120 Dowlen Rd, Beaumont, TX, 77706, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
3.72,210 reviews
Select a rating
Anna E.'s profile image
Anna E. 
3 years ago

I have never had any bad experience with them but I need to get a cheap washer and dryer under $400 if you have any thing like that 

Matt W.'s profile image
Matt W. 
3 years ago

It was a real pleasure shopping at this Lowe’s location. The level of customer service I experienced was unmatched and truly spectacular. A gentleman named Alex in the lumber department went above and beyond the call of duty by answering all of my questions, meeting all of my stated needs, and helping me to explore new ideas for various projects that would have never even crossed my mind without his extraordinary expertise and most valuable insights leading the way. I can’t thank him enough, and I am definitely looking forwa... read more

Randall J.'s profile image
Randall J. 
3 years ago

i bought an item that was damaged upon after putting most of it together all the staff when notified and everyone from purchasing this item helped were all first class i hope they all get credit for there wonderful help and fine attituds 

Brian P.'s profile image
Brian P. 
4 years ago

Bought a dryer it was returned. Still haven’t got our money back May have to turn into BBB. 

Cathy W.'s profile image
Cathy W. 
4 years ago

I don’t know what has happened to Lowe’s in Beckley but the customer service is a zero!!!!!! Can’t get people to assist you, No one will call you back. They contract out to people that don’t know what they are doing! Manager’s are useless! They will not take responsibility for sending unqualified contractors out for installation. They lie! lie! lie about installation times and dates! People we need to call the corporate offices for Lowe’s! I know I am not the only very dissatisfied customer! 

Ora L.'s profile image
Ora L. 
4 years ago

My wife and I purchased a dishwasher from Lowe’s lied to by the sales associate told us it was in stock well two weeks later still no dishwasher the worst customer service and management they don’t care about customers and associates that lie to you You just lost a customer Lowe’s 

Troy H.'s profile image
Troy H. 
4 years ago

Our daughter got married last weekend. We purchased boxes to get her easily moved to her new apartment. All went well because of the ease achieved by using their strong boxes. 

Tess K.'s profile image
Tess K. 
4 years ago

I just want to thank Eric , I think that's his name in the appliance department. I buy from home. He walks me through all the issues with the appliances I need. Gets my veterans discount. And gets it delivered 80 miles free. I have bought numerous appliances the last couple years and could not be happier. Then the head of the delivery service breaks his back to make sure its on the truck. Thank you lowes.... 

Patricia O.'s profile image
Patricia O. 
4 years ago

Bought a refrigerator and paid for install. They would not install it because we have a copper water line. Told us we need a plumber to put in a new one. Worse than poor communication, there was none. We bought it at Lowe’s because the salesman said it was in stock, it wasn’t. Took a month to get it in stock, but they already had our cash. The “installer “ wouldn’t even put it in the house. It’s sitting in the garage. We had a month of waiting, that we could have had a plumber come if we were told at purchase we needed! I wo... read more

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 3.7 star rating with 2,210 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com