Lowe's Home Improvement's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Lowe's Home Improvement

4.3

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Jacksonville, NC Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

1255 Western Blvd, Jacksonville, NC, 28546, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.32,486 reviews
Select a rating
Randy B.'s profile image
Randy B. 
a year ago

I ordered a storm door through Lowes in Jacksonville, NC on Western Blvd. They sent out someone to do the measurements, the guy was unprofessional and seemed to be bothered that he had to measure the door. I went back to the store to select the storm door. I ordered the door and paid for it on the spot. I was told that I would be contacted when the door arrived and schedule a date for installation. The door arrived at the store and we set the install date for 8 Dec 2023 between the hours of 11 am and 2 pm. I took off from wo... read more

Meg Belgard's profile image
Meg Belgard 
4 years ago

Easily the worst Lowe’s I’ve ever worked with. After two months of going back and forth regarding an order I still have not received the product I ordered, nor has anyone located at this store bothered to communicate clearly in what is going on. I’ve been given the run around and told “so and so will be in contact” and every single time I’ve had to go back and find someone to talk to with little to no resolution to the problem. I’ve had my special order changed three different times due to no one communicating openly with me... read more

Renee Perry Henson's profile image
Renee Perry Henson 
4 years ago

They just close the register while people are standing in line already 

Jack Kusick's profile image
Jack Kusick 
4 years ago

Horrible install experience. My wife basically had to coordinate the work flow between 2 installers and to top it off there was some workmanship issues. Unfortunately the store really did not get involved to ensure that we were satisfied. To top it off. Depot had a specific floor that we liked and installed it (1 week earlier). Their install department and installers kept in constant communication and the transaction/ install went flawlessly. 

Josey Zamora's profile image
Josey Zamora 
recommend  Recommended
5 years ago

we bought today a big shed. If it wasn't for your great employees Franky, James, & Tommy. helps we wouldn't have bought or even loaded it up in the truck! They helped us so much that I wanted to tip them but they said "no ma'am it's our customer service"! They went beyond Customer Service! 

Joyce Pate's profile image
Joyce Pate 
5 years ago

They are great here !! A lot better than their competition They make it easier for veterans to receive a discount here at Lowe’s The staff are a lot more friendly and helpful as well. Great job Lowe’s !!! ❤️😁 

Oly Cox's profile image
Oly Cox 
5 years ago

Our favorite store! Plants are our weakness. With they had monstera plants or fiddles 

Ron Fritter's profile image
Ron Fritter 
5 years ago

I love my son and dad trips to Lowe's. But it hurts the old wallet, lol. 

Michelle Lee Kinnaird's profile image
Michelle Lee Kinnaird 
6 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4.3 star rating with 2,486 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is closed now. It will open tomorrow at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com