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Lowe's Home Improvement

4.0

About this business

Start with Lowe’s for all of your home improvement needs. Stop by the local Waterloo, IA Lowe’s to pick up gardening supplies, check out new appliances and paint colors or try out new patio furniture. We’re here to help! 

Location details

400 E Tower Park Dr, Waterloo, IA, 50701, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun8:00 a.m. to 8:00 p.m.
4.01,136 reviews
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Jason N Amber Childers's profile image
Jason N Amber Childers 
7 years ago

Wanted to pass along a KUDOS to Wade & Rizz. We came in at the end of the day to get tile for 3 rooms in our house. They had to hunt down one of the tiles that was stocked above that took a fork lift to get it down. They cheerfully loaded it all on to carts, pushed to the front for us and loaded it all into our pick-up. All while having a smile on their face. It was a ton of lifting but made us feel like they were there to serve the customer no matter what we asked them for. Thanks guys, you are the reason we enjoy coming in... read more

John G Johnson's profile image
John G Johnson 
7 years ago
Mitchell McMullen's profile image
Mitchell McMullen 
7 years ago

Very poor customer service waited 30 minutes to have an item loaded and then ended up doing it myself without help 

Joe Benhoff Jr's profile image
Joe Benhoff Jr 
7 years ago

Absolutely terrible customer service. After being on the phone for over a half hour and 4 people later was told that their sale price on their concrete was because it was discontinued. Although the first 2 people I spoke with told me otherwise. Was also told the adds were the same for all there stores in the area. Not true. I wouldn't go back to that store if it was the only one left around. This is why more and more people are purchasing online. There is just very little customer service out there anymore. Thats fine Home D... read more

Karen Wilbur's profile image
Karen Wilbur 
7 years ago

Excellent help in ordering a new patio door. We are "construction challenge" and was very pleased with our sales associate Doug. He explained everything so well and we didn't feel like a sales pitch was being shoved down our throats. Very very knowledgeable and answered all of our questions about our purchase. 

Mike Runge's profile image
Mike Runge 
8 years ago

Sending your cabinet guy on a 2 week vacation during a cabinet sale is not smart. Nobody helped us. Nobody asked if they could. We were ready to order over $6K in cabinets and counters, but nobody was available to make the sale for 2 weeks. That kind of service isn't gonna work for us. We'll take it to Menards or HD. 

Sasha J Little's profile image
Sasha J Little 
8 years ago

Very informative staff! Henry was amazing and utterly delightful! In Russian, German and English lol ��� 

Carrie Marie Randall Rzepka's profile image
Carrie Marie Randall Rzepka 
8 years ago

So many reasons. The number one being the excellent customer service. Patrick and Nathan (managers) are so very helpful and really do care about their customers!!! 

Amanda Hall's profile image
Amanda Hall 
9 years ago

Frequently asked questions about Lowe's Home Improvement

How is Lowe's Home Improvement rated?

Lowe's Home Improvement has a 4 star rating with 1,136 reviews. 

When is Lowe's Home Improvement open?

Lowe's Home Improvement is open now. It will close at 10:00 p.m.  

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