This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Lovisa
- Consumer Goods
- Salem, NH
About this business
Location details
99 Rockingham Park Blvd, Salem, NH, 03079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Daughter purchased a necklace from Lovisa. As she was putting the necklace on (still at the mall), the clasp broke and she walked back into the store to return it. They refused to refund or exchange as she did not have a receipt - no receipt was provided to her. It was a debt card purchase (which we have proof of) and it was moments earlier with the same cashier. Horrible customer service. We don’t expect much for inexpensive jewelry, but the necklace broke immediately.
Bought a necklace from here less than a week ago. Took it off in the water and to shower. It is already tarnishing. Cute jewelry but for almost $30 it shouldn’t be tarnishing less than a week later. The whole chain is tarnished and turning my neck/skin green. Cheaply made.
Stop by Rockingham mall today to get my daughter's ears pierced, and I must say I'm glad I have found this store, Chloe the manager was so patient and caring with my daughter, not to mention the $39.99 deal, we walked out very happy and thrilled with the excellent job Chloe did! Thank you so much!!!
Rude, horrible service. I asked for help finding something and the lady just said, “What you see is what we have.” I asked if I could try something on and she said no, which I understand. But I pointed out one of the nose rings looked bent as if it had been tried on or tampered with. The lady became EXTREMELY defensive and said “I KNOW NOBODY TRIED IT ON BECAUSE I’M STANDING RIGHT HERE.” She wouldn’t acknowledge one of the items was bent out of shape and tried to sell it to me for full price. Shame because the jewelry here i... read more
The store has nice selection on earrings but I wish they had more rings to offer. The attendant was kind except I wasn’t pleased she answered her phone on speaker phone while on her shift. Even though it was just me and my friend in the store, it does not make it appropriate to answer any non-work related phone calls despite a short 10 minute phone call. Management please train your employees work etiquette.
Frequently asked questions about Lovisa
How is Lovisa rated?
Lovisa has a 2.4 star rating with 5 reviews.
When is Lovisa open?
Lovisa is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com