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Lovisa

3.5

About this business

Location details

Shop 2061/425 Burwood Hwy, Wantirna South, VIC, 3152, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 5:00 p.m.
3.533 reviews
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Leilianne Herzog's profile image
Leilianne Herzog 
on Google
a month ago

Lovely staff at Knox City! I had an issue with an earring I bought on Wednesday, and Brooke helped me out in exchanging for a new one! She was so sweet! 

Serena T's profile image
Serena T 
on Google
5 months ago

Only one staff member on trying to serve customers and piece little girls ears!! Either book people in at a time when there's mote support or don't do it. It was sadly a really bad experience for my little girl. 

Angelique De Boer's profile image
Angelique De Boer 
on Google
6 months ago

I went in today in the morning around 10 am and the blond worker went above and beyond. Thank you. This was the Knox store. 

AP G's profile image
AP G 
on Google
6 months ago

As an international visitor, this place gets 0 for customer service. Refused to exchange poor quality/damaged item. The manager was the worst part of my experience. She gave me a ridiculous explanation as to why she can not replace earrings that are poorly designed and will break if got caught in my hair while wearing. As predicted, earring broke as soon as i tried to remove it from the package, basically paide 30$ for 1 earring. Overall, I would not recommend this store, and if you do shop, please make sure your product won... read more

Cherie Prendergast's profile image
Cherie Prendergast 
on Google
7 months ago

Five stars is for Liv (I think she said that was her name), the poor girl was trying to run the store on her own, put sales through and pierce ears. She was so calm and patient with my daughter, very apologetic for the wait. Please give her a raise or at the very least more help!!! 

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Frequently asked questions about Lovisa

How is Lovisa rated?

Lovisa has a 3.5 star rating with 33 reviews. 

When is Lovisa open?

Lovisa is closed now. It will open tomorrow at 9:00 a.m. 

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