Lovisa

Amelia Murphy 

on Google

a week ago

Initially, everything was okay.... until i placed some jewellery down on a counter that didn't have anything on it and thought it was fine??? Then a worker storms up really aggressively, looking like she wanted to bite my head off, stating that we cant place anything down on here because it's a "piercing station".... Why is there a piercing station at the front of the store and in the open? If you wanted to be "hygienic" wouldn't you have a room especially for "piercings". Doesn't make sense. Next time when someone does that... read more

Mary Lenz 

on Google

3 months ago

Stellar service by Mikey at the Indooroopilly store today. He made my day. Thank you Mikey! 

Lalain Jannat 

on Google

3 months ago

The worst experience with them, at least they should tell us before upfront payment and consent form. We did everything upfront and later the lady with yellow top refused to do it because my little one was moving a little bit after waiting about half an hour and then refunded. They were in so hurry that my little one fell down from chair. Never ever go there, not a professional behaviour. 

Artemis Fenton 

on Google

6 months ago

Got my ears pierced here a few weeks ago. The support for aftercare is great!! 

Jo 

on Google

6 months ago

We received great customer service from Lovisa and the team that completes the piercings. In particular, Emmerson was an absolute standout - Emmerson gave the best customer service I have received for a long time - from helping me select gift vouchers for Christmas presents, to then actually getting the piercings completed a couple of weeks later.