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Lovisa
- Consumer Goods
- Charlestown, NSW
About this business
Location details
30 Pearson St, Charlestown, NSW, 2290, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 10:00 a.m. to 5:00 p.m. |
Bought flat back ear rings online but one pack was faulty they just wouldn't unscrew. So I took them in store to see if I could get a replacement since they were faulty. The replacement had the same issue. The worker assured me this was normal and proceeded to grab a set of pliers and and pulled the pieces apart wrecking the screw in system. I then asked if I could just refund both pairs but I couldn't since they were "body jewlery" despite never being opened but they gladly did an exchange for something of the same value. S... read more
Be wary of getting piercings done here. I spoke to a girl wearing a "piercing specialist" badge and she didn't have any experience at all with piercings! It was her first day and she had on a specialist badge. Obviously a new hire but practice needs to be taken seriously before putting holes into children's ears! Her trainer also didn't seem to know much about piercing either. I've also heard screams coming from kids who get it done at lovisa. Take precautions and see an actual piercer if you want it done right. The earrings... read more
I am usually quite happy shopping here. However, I bought 3 pairs of earings for $30 about a week ago. One pair was faulty. I took them back today and had no end of trouble. I just wanted a new pair to replace the faulty one. (This has happened before and had replacements with no problems). I was made to put them in my ears and show them, which I did. Asked for reciept, which I provided online, after 15 mins in store,I was then told I'd have to send them to customer service in the mail. Bla bla bla. I will NEVER shop in Loui... read more
Quite a large and clean store with attentive customer service able to locate items we were after.
Time to open says 9am ,,,, didn't open until 9:16 ..... not happy
Frequently asked questions about Lovisa
How is Lovisa rated?
Lovisa has a 3.3 star rating with 20 reviews.
When is Lovisa open?
Lovisa is closed now. It will open tomorrow at 9:00 a.m.
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